Sr. Business Analyst II, Digital Experience jobs in United States
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Pacific Life · 3 weeks ago

Sr. Business Analyst II, Digital Experience

Pacific Life is a company that focuses on providing for loved ones and planning rewarding retirements. They are seeking a Senior Business Analyst to serve as a bridge between business stakeholders and technical teams, translating strategic goals into actionable requirements for the Workforce Benefits Division's digital experiences.

FinanceFinancial ServicesInsurance
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Design and document business processes across and within departments in the Workforce Benefits Division
Identify process inefficiencies and recommend improvements to enhance operational effectiveness
Elicit and document business requirements for new features and improvements to all WBD digital experiences, including broker, employer, and member portals, as well as internal work management systems
Develop clear documentation that defines departmental accountability, with recommendations appropriately scaled to the organization's current maturity level
Implement change management strategies to ensure successful adoption of new processes and systems

Qualification

Business analysisProcess improvementStakeholder managementProcess mappingChange managementProject managementAgile collaborationUX design principlesWireframing toolsProcess automation toolsProfessional certificationCommunication skillsProblem-solving skillsAttention to detail

Required

8+ years of experience in business analysis and process improvement within the group benefits insurance industry
Demonstrated experience with process mapping methodologies and tools, along with a strong foundation in business analysis best practices and frameworks
Proven facilitation and stakeholder management skills with cross-functional teams, and experience working collaboratively with agile development teams
Excellent written and verbal communication abilities with exceptional problem-solving skills and attention to detail
Experience with change management principles and the ability to drive organizational transformation through strategic thinking and consensus building

Preferred

Bachelor's degree in Business, Information Systems, or related field
Professional certification in process improvement or business analysis (Six Sigma, Lean, CBAP, PMI-PBA, etc.)
Knowledge of project management principles and methodologies
Familiarity with process automation tools, workflow technologies, UX design principles, and wireframing tools

Benefits

Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

Company

Pacific Life

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Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds.

H1B Sponsorship

Pacific Life has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (16)
2022 (19)
2021 (14)
2020 (17)

Funding

Current Stage
Late Stage
Total Funding
$1.44B
2025-09-03Debt Financing· $750M
2025-06-18Debt Financing· $688.57M

Leadership Team

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Howard Hirakawa
Senior Vice President and Fund Advisor Operations
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Joe Krum
Senior Vice President & Managing Director, Global Institutional Investment Group
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Company data provided by crunchbase