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Nilfisk · 1 day ago

Inside Sales Representative

Morgantown, PA

Full-time

Hybrid

Senior Level

5+ years exp

Nilfisk Inc., based in Brooklyn Park, MN, is one of the world’s leading floor care cleaning companies serving Fortune 500 companies in the U.S. They are seeking an Inside Sales Representative to provide phone-based support to drive growth in dealer and consumer accounts while enhancing the customer experience. The role involves managing relationships, executing sales campaigns, and providing administrative support to achieve sales objectives.

Manufacturing

Hiring Manager

Chris Pendill

Responsibilities

Act as primary point of contact for assigned accounts

Determine and execute regular call cadence with accounts and end users

Conduct virtual product meetings and strategic business reviews with customer to explore additional revenue opportunities

Collaborate with field sellers (RMs) as necessary to support site visits, demo needs, training, etc

Record all notes and next steps in SFDC

Provide pricing support on opportunities

Check inventory status for open opportunities and expected Purchase Orders

Provide order tracking to customers

Provide marketing material support as requested by Dealer partner

Develop and execute inside sales campaigns

Manage lead qualification process for all inbound leads received as prescribed by sales leadership

Follow-up on all marketing-generated leads

Calling and securing new prospect accounts as necessary

Generate all customer quotes and enters all opportunities into Salesforce

Facilitate and Execute the New Account Set-Up Process for all new dealers and end users

Hand off overflow of administrative items to team members as necessary

Qualification

Inside Sales ExperienceCRM ProficiencyStrategic PlanningMicrosoft OfficeCommunication SkillsSoftware Learning AbilityTeam PlayerSelf-StarterOrganizational SkillsFeedback Acceptance

Required

5+ years of proven Inside Sales experience for B2B and/or B2C

Excellent oral and written communication skills

Excellent organizational skills

Strong strategic planning skills

Team player, able to interact with all functional areas and all organizational levels

Self-starter, highly motivated

Open to feedback and coaching

Must exemplify and embrace Nilfisk Behaviors including: Act as One Team with One Agenda, Understand Our Customers' business, Act and Expect Forgiveness – don't wait for permission, Try, Learn & Disrupt – The perfect plan doesn't exist, Deliver on your Promise

Proficiency in Microsoft Office Outlook, Word, PowerPoint and Excel

Proficient in SFDC, Concur and able to run and evaluate iCube reports (or similar systems with the ability to learn quickly)

Capability to learn new software and systems quickly

Expected annual travel at 5%