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CVS Health · 3 weeks ago

Bilingual Analyst, Case Management – Field – Must reside in 33157

FL - Miami

Full-time

Hybrid

Entry Level

$21.10/hr - $36.78/hr

1+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Bilingual Analyst, Case Management is responsible for assessing and coordinating case management activities to support member wellness, requiring significant travel for face-to-face visits.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness

Effectively manage a caseload that includes supportive and medically complex members

Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration

Determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Qualification

Behavioral health experienceCase management experienceBilingual EnglishBilingual SpanishMicrosoft WordMicrosoft ExcelMicrosoft OutlookMultitaskingPrioritizationManaged Care experienceDischarge planning experienceSocial work degreeEffective communicationAdaptability

Required

Bi-lingual, English, and Spanish

Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in FL

1 + year of experience in behavioral health or a long-term care setting

Computer proficiency in Microsoft Word, Excel, and Outlook required

Bachelor's degree required, preferably in social work or related field required

Preferred

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Effective communication skills, both verbal and written

Managed Care experience

Case management and discharge planning experience

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility