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Cyara · 1 month ago

Deal Desk Administrator

United States

Full-time

Hybrid

Mid Level

$65K/yr - $75K/yr

3+ years exp

Cyara is the global leader in AI-powered customer experience assurance, dedicated to improving customer journeys. The Deal Desk Administrator will provide essential support to the sales team by managing quotes, contracts, and facilitating cross-functional collaboration to ensure compliance and optimize operational processes.

Customer ServiceEnterprise SoftwareSaaSSoftware

Responsibilities

Provide day-to-day support to the sales team by reviewing and processing sales quotes, contracts, and proposals, ensuring timely and accurate execution

Liaising with sales, legal, finance, and other departments to ensure all deal requirements are met and facilitate seamless deal closures

Assist with preparation and maintenance of all deal-related documentation, including contracts, quotes, special pricing requests, and other relevant records

Help ensure compliance with pricing guidelines, approval processes, and standard terms and conditions

Assisting in identifying inefficiencies within the deal process and contributing to continuous improvements to streamline operations

Verifying deal information for accuracy and completeness, ensuring it aligns with company policies and legal requirements

Qualification

Salesforce.comCPQDocusign CLMSales OperationsB2B Software experienceClear communicatorProcess optimizationProblem-solving skillsCross-functional collaboration