Duck Creek Technologies · 2 days ago
Vice President, Professional Services - P/C Insurance
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. The Vice President, Professional Services, is responsible for leading teams to deliver projects for customers and serves as a key leadership resource for customer executives, ensuring successful project outcomes and fostering a culture of accountability within the Professional Services practice.
Responsibilities
Provides leadership and direction to direct reports and their subordinates within the Professional Services practice and builds and leads a culture of accountability to meet business objectives and goals
Oversees the overall people management with responsibilities including, but not limited to, staffing, the management of direct reports, and subordinate team members, setting performance objectives, conducting annual performance reviews, and recommends pay actions
Develops staff members through coaching that retains top talent
Collaborate with Sales Directors and Solution Architects to propose and sell Professional Services to new Duck Creek customers
Generate additional Professional Services revenue at existing customers
Build and maintain customer relationships
Meet regularly with customer executives, customer project leaders, and Duck Creek partners with a focus on driving successful outcomes for the customer and Duck Creek
Monitor project progress for on-time, on-budget delivery of projects across assigned portfolio of accounts
Work collaboratively with Engagement Leads at assigned accounts to monitor project progress for on-time and on-budget delivery of projects
Partner and collaborate across the Duck Creek organization to address cross-functional issues
Develops and contributes to the overall Professional Services’ Strategy and Vision
Contributes intellectual property to the Professional Services practice
Create an environment that rewards the behaviors that best serve customers
Performs other related duties and activities as required
Qualification
Required
Bachelor's degree required
Minimum of 15 years of professional experience
Experience in successfully leading projects and programs to on-time, on-schedule and within budget
Experience leading a portfolio of work >= $25M USD annually
Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
Superior leadership, communication and interpersonal skills
Entrepreneurial orientation with a bias for action
Strategically minded, with ability to identify areas for business improvement and growth
Proven track record of consistently delivering high-impact results to meet customers' needs
Demonstrated experience managing multiple customers simultaneously
Strong experience in customer expectations management and scope management
Exceptional organizational skills
Team-building skills with technical and non-technical staff
Demonstrated experience working both independently and in a team-oriented, collaborative environment
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Travel: 50%
Work Authorization: Must be legally authorized to work in the country of the job location
Preferred
At least 8-10 years working in leadership within a Professional Service environment is highly preferred
A working knowledge of P&C Insurance and SaaS implementations is preferred
Company
Duck Creek Technologies
Duck Creek Technologies is a software company that provides property and casualty insurance solutions for individuals and businesses.
H1B Sponsorship
Duck Creek Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (28)
2023 (26)
2022 (41)
2021 (47)
2020 (72)
Funding
Current Stage
Public CompanyTotal Funding
$357MKey Investors
Pequot Capital
2023-01-09Acquired
2020-08-13IPO
2020-06-10Private Equity· $230M
Recent News
FF News | Fintech Finance
2025-11-13
Company data provided by crunchbase