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European Wax Center · 14 hours ago

Franchise Business Consultant

United States

Full-time

Remote

Senior Level

5+ years exp

European Wax Center is a franchise organization focused on beauty services, and they are seeking a Franchise Business Consultant to support franchisees in achieving their business goals. The role involves providing guidance on operational excellence, financial performance, and compliance while driving growth initiatives and maintaining strong relationships with franchisees.

BeautyCosmetics

No H1B

Hiring Manager

Samantha Goldfarb

Responsibilities

Act as the primary support and business advisor to franchisees in assigned geographies and share best practices and challenges with other FBC’s

Challenges and inspires franchisees to achieve business results including operational KPIs and new center development goals

Drive influential outcomes through your ability to communicate an inspired vision to achieve business results

Ensure effective action planning by conducting root cause analysis, developing and executing targeted action plans, and implementing scheduled follow-ups to drive accountability to brand standards. Focus on driving top-line sales growth while protecting the bottom line to enhance franchisee profitability

Manage franchise compliance with the requirements and standards of the business

Assist franchisees with the growth initiatives and improving same store sales and minimum profitability

Provide recommendations to franchisees for improving the quality of day-to-day operations in their location

Prioritize efforts to support franchisees in achieving higher levels of sales growth, profitability, and operational excellence

Partner with franchisees through quarterly business reviews to assess financial and operational performance, identify key growth opportunities, and implement actionable strategies. Use internal platforms (SMG, FranConnect, and others) to provide insights that drive profitability and operational excellence

Understand franchisees goals for success and growth through evaluation of margins, financial roadblocks, and environmental shifts

Partner with Business Development and Legal teams to manage franchise renewal discussions, ensuring awareness of Franchise Agreement expirations and proactively addressing financial impacts. Support timely renewals to protect brand market share and maintain a strong franchise network

Travel nationally between 50%-75%

Additional duties as required

Qualification

Franchise business consultingFinancial analysisRelationship buildingMicrosoft WordMicrosoft ExcelProblem resolutionAnalytical skillsMulti-taskingTraining facilitationCommunication skills

Required

5+ years of experience in a franchise organization supporting franchisee unit growth

Bachelor's Degree or equivalent experience

Proven track record of driving revenue and profitability growth and of meeting operational goals and standards

Previous experience working remotely

Strong relationship building and influencing skills as well as excellent problem resolution skills

Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences

Ability to work independently and function well across many teams

Strong analytical skills

Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within a fast-paced, deadline-driven environment

Proficient in Microsoft Word and Excel

Ability to travel overnight for franchisee and staff meetings/visits

Ability to work on evenings and weekends, as necessary, to meet business needs of franchisees

Demonstrated ability to analyze and interpret franchisee P&L statements, identifying key financial drivers and opportunities to strengthen profitability

Skilled in facilitating training initiatives that empower franchisees with actionable insights to optimize performance and drive sustainable growth