medmix · 3 weeks ago
Quality and Documentations Specialist (Industry/Dental)
medmix is a global leader in high-precision delivery devices, dedicated to innovation and quality. The Quality and Documentation Specialist will assist in implementing and managing the quality management system, ensuring compliance with regulatory requirements and industry standards while supporting the operations and sales teams.
Health CareManufacturingMedicalMedical Device
Responsibilities
Support continuous improvement of the ISO Quality Management System and serve as Management Representative to the Quality System Registrar
Track key metrics and report on the performance of the QMS (e.g., results of quality audits, corrective actions), including root cause and counter measures
Identifies and eliminates and/or mitigates risks, with regards to product, and process quality with vendors. This includes ensuring proper processes and procedures are documented, implemented, and executed
Leads and participates in formal problem-solving, including formal reporting for internal and external customers
Serves as a quality liaison between supply chain, operations, and design authority when quality problems exist that affect product quality and customers
Conducts and monitors outside vendor performance and reports on progress monthly
Supports relocation programs and insource/outsource projects as needed
Records and document customer complaints within Babtec. Support local and global nonconformance investigations of product complaints
Work directly with Operations management to establish and monitor quality metrics and ensure the metrics are achieved
Prepare and reports activity updates for management to keep them apprised of quality initiatives and concerns
Responsible for accuracy and timely inspections of calibration of monitoring and measuring devices
Tracks local and global KPI’s and reports weekly/monthly as needed
Qualification
Required
3–5 years of experience in quality assurance, document control, or compliance roles
Experience working in a customer-facing environment, preferably in a manufacturing, industrial, or regulated industry
Associate's or Bachelor's degree in Quality Management, Business Administration, Engineering, or a related field
Proven ability to manage documentation systems and support audits (internal and external)
Familiarity with quality management systems (QMS), ERP platforms, and CRM tools (e.g., Salesforce)
Strong understanding of regulatory and customer documentation requirements
Experience collaborating with sales, customer service, and cross-functional teams to meet client expectations
Excellent attention to detail and organizational skills
Strong written and verbal communication skills, especially in customer interactions
Proficiency in Microsoft Office Suite and document management software
Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment
Benefits
An innovative, vibrant and agile culture
Growth opportunities in a globally successful and dynamic business on a growth trajectory
Excellent employee benefits including:
Medical, dental, vision, Life/AD&D, Short- and Long-Term Disability
Employee Savings Plan / 401k with 100% employer match
Company
medmix
Medmix produces and supplies medical equipment, including dental syringes, spreaders, and accessories for the healthcare sector.
Funding
Current Stage
Late StageRecent News
2025-07-24
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