Booz Allen Hamilton · 1 day ago
AV & VTC Technician, Senior
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
$78K/yr - $176K/yr
8+ years expBooz Allen Hamilton is a leading consulting firm, and they are seeking a Senior AV & VTC Technician to support video teleconferencing and audiovisual efforts. The role involves troubleshooting and repairing multimedia equipment, providing customer support, and ensuring smooth operation of VTC and AV systems.
ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Apply current infrastructure expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams
Support VTC and AV with cabling, equipment installations, and configuration, supporting pulling and running cables for new equipment installation
Interpret blueprints, instructions, or user guides to install and configure a new VTC and AV environment
Provide customer insight into their network through monitoring and performance management
Use technical expertise to identify problem areas and opportunities for improvement in mission-critical networks
Provide customer support for highly visible VTC and AV operations and troubleshooting efforts
Ensure the customer's events are monitored and resolve conference interruptions as soon as possible
Troubleshoot and repair multimedia equipment and data cabling, including ceiling-mounted video projectors, wall control switches, cable patch panels, speakers, powered screens, consoles, and multimedia equipment
Diagnose and repair equipment issues that have been escalated to Tier III and sustain the IT and AV support for all daily operation and maintenance of the AV and administrator for Microsoft Teams Live events for Auditorium events
Qualification
Required
8+ years of experience providing IT or communications systems support
6+ years of experience with AV and VTC solutions through maintenance, design, installation, configuration, or systems management
Experience troubleshooting AV systems
Knowledge of AV systems integration with MS Teams
Knowledge of Extron or Cisco control systems or switch programming
Secret clearance
HS diploma or GED
Security+ Certification
Preferred
Experience with AMX, Polycom, and Creston AV configuration and programming
Experience using ServiceNow and program management tools, such as MS Project and Jira
Ability to work independently to complete assignments and projects effectively and in a timely manner
Possession of excellent verbal and written communication skills
Possession of excellent interpersonal skills
Bachelor's degree
Benefits
Health, life, disability, financial, and retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care
Recognition awards program
Company
Booz Allen Hamilton
Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.03B2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M
Leadership Team
Matthew Calderone
Chief Financial Officer and Executive Vice President
Kristine Anderson
Chief Operating Officer
Recent News
2025-12-19
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2025-12-17
Washington Technology
2025-12-17
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