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Boeing · 3 months ago

Senior Salesforce System Administrator

USA - Seattle, WA

Full-time

Onsite

Senior Level

$116K/yr - $156K/yr

5+ years exp

The Boeing Company is seeking a Senior Salesforce System Administrator who will be a strategic partner and technical leader in advancing their CRM capabilities. This role involves leading the adoption and continuous improvement of Salesforce, optimizing features, enabling automation, and collaborating with development teams to support business priorities and enhance user experience.

AerospaceIndustrial

No H1B

U.S. Citizen Only

Responsibilities

Own day-to-day administration of Salesforce (user management, security/permissions, data integrity, configuration, releases)

Drive adoption of new and existing Salesforce features through training, documentation, and stakeholder engagement

Analyze business needs, translate requirements into scalable Salesforce solutions (declarative and, when required, coordinate with developers for code-based changes)

Design and implement process automation using Flows, Process Builder (transitioning to Flow where applicable), Validation Rules, Approval Processes, and Flow Orchestrator

Manage declarative integrations and coordinate with integration and development teams for API-based connections and complex integrations

Lead configuration and deployment activities: sandbox management, change sets/CI pipelines, release planning, and rollback strategies

Maintain data quality practices: deduplication, cleansing, data loads, backups, and reporting accuracy

Create and maintain documentation, training materials, and user-facing guides; provide hands-on training and support

Troubleshoot and resolve production issues; conduct root-cause analysis and implement preventative measures

Contribute to roadmap planning and recommend platform enhancements aligned to business goals and digital trends

Mentor junior admins and act as an escalation point for complex Salesforce issues

Qualification

Salesforce AdministrationSales CloudService CloudSalesforce CertificationProcess AutomationData Management ToolsStakeholder EngagementTroubleshootingCommunication SkillsDocumentation SkillsMentoring

Required

Bachelor's degree in Information Technology or in a related field

5+ years administering Salesforce in a medium-to-large enterprise environment, with proven hands-on experience implementing and supporting Sales Cloud and/or Service Cloud

Hold a valid Salesforce Administrator certification (Salesforce Certified Administrator)

Experience building Flows, Validation Rules, Page Layouts, Record Types, Profiles/Permission Sets, and Reporting/Dashboards

Experience utilizing data management tools and processes (Data Loader, dataloader.io, Informatica, etc.), data model design, and best practices for data quality

Experience with stakeholder engagement, communication, and documentation skills; ability to translate business needs into technical solutions