Black Box · 1 day ago
Field Engineer
New Albany, OH
Full-time
Onsite
Senior Level
5+ years expBlack Box is a leading technology solutions provider dedicated to accelerating customers’ business through valued relationships. The Field Engineer role involves providing technical expertise for installations and customer support, developing innovative solutions, and mentoring teams to enhance business opportunities.
Communications InfrastructureTelecommunications
Responsibilities
Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function
Validate audit remediation effort matches customers expectation
Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades
Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis
Develops and applies technology for customers’ use
Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams
Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups
Additional duties as assigned
Qualification
Required
Bachelors degree in Computer Science or equivalent education and work experience
5-7 years of experience in supporting Enterprise IT environments
Ability to travel 0-25% of the time
Able to work independently as well as part of a team environment
Able to retrieve information and conduct research related to project completion and job responsibilities
Able to think analytically
Capable of establishing priorities and balancing multiple projects simultaneously
Encompasses project management skills from project start to finish
Performs work under general supervision
Handles complex issues and problems
Excellent written and verbal communication skills
Organized and detail-oriented
Able to build collaborative relationships
Able to read, write and interpret various correspondence, memos and instructions
Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing
Proficient in basic to intermediate computer software programs, such as Microsoft Office
Must have current driver's license and/or passport
Ability to work overtime as necessary
Company
Black Box
Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises.
1001-5000 employees
H1B Sponsorship
Black Box has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2000-06-26Acquired
Leadership Team
Sanjeev Verma
President & CEO
Barry Thorpe
Partner Account Manager
Recent News
Columbus Business First
2023-10-27
Company data provided by crunchbase