HHM Hotels · 2 days ago
Merchant Services Analyst
Harrisburg, PA
Full-time
Onsite
Mid Level
3+ years expHHM Hotels is a leading hotel management and investment company with a portfolio of over 240 hotels and resorts spanning North America. The Merchant Services Analyst will play a critical role in the coordination of merchant ID set-ups, managing communications with processors, and supporting field operations.
Asset ManagementHospitalityReal Estate
Hiring Manager
Sydney Crist
Responsibilities
Assist in establishing and maintaining effective relationships with credit card processors, including Elavon, Chase, Amex, Discover, and more
Work with the Director of Merchant Services in managing the set-up and maintenance of Merchant ID numbers and the MIDs library of properties, terminal locations, and terminal inventory both for existing hotels and new hotels entering the portfolio
Help oversee the property transition/de-transition process for the Financial Services team as a liaison with Operations – assisting Procurement, Accounts Payable, Treasury, Shared Services, and Sales & Use Tax departments to obtain necessary data
Audit fees and charges associated with card acceptance
Work collaboratively with other departments as an advocate for a timely resolution of transition issues
Prepare or assist in the preparation of various schedules and supporting documents as required
Perform special projects and/or other job-related responsibilities as assigned
Assist with other team activities, communicating both verbally and in writing with other team members and property-level associates
Qualification
Required
Associate's or Bachelor's degree in accounting, finance, or business or an equivalent combination of education and experience preferred
3-5 years of experience in field support
3-5 years of strong customer service experience
Must have working knowledge of Microsoft Office applications, including intermediate skills with Excel
Strong written and verbal communication skills
Benefits
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Referral Bonus Program
Company
HHM Hotels
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada.
10001+ employees
H1B Sponsorship
HHM Hotels has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2005-01-01Series Unknown
Leadership Team
Naveen Kakarla
President and CEO
Recent News
Crowdfund Insider
2025-10-05
Philadelphia Business Journal
2024-12-27
Company data provided by crunchbase