Genesys · 1 day ago
AI Sales Strategy Manager
Austin, Texas Metropolitan Area
Full-time
Hybrid
Mid, Senior Level
$101K/yr - $187K/yr
6+ years expGenesys is a global leader in customer experience solutions, empowering organizations to enhance loyalty and business outcomes. The AI Sales Strategy Manager will develop and execute strategies to drive the adoption of Genesys AI solutions, focusing on data analysis and operational modeling to guide sales planning and forecasting.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Support the development of AI and Experience Orchestration sales strategies through hands-on data analysis and structured problem solving
Build analytical models that inform segmentation, territory planning, sales capacity, and pipeline health across multiple regions
Deliver insights to Sales, Sales Management, and Revenue Operations to guide account planning, forecasting, and opportunity prioritization
Conduct performance analysis for AI portfolio initiatives and provide recommendations that help improve execution and field readiness
Prepare data driven materials for senior leaders, translating complex concepts into simple and actionable insights
Partner with Product, Marketing, and Professional Services teams to support AI portfolio programs, ensuring alignment across systems and processes
Identify operational inefficiencies within analytics workflows and collaborate on improvements that enhance data quality and accessibility
Contribute subject matter expertise on AI powered customer experience solutions in support of account teams, without acting as the primary market facing lead
Maintain reporting, dashboards, and analytics assets that enable ongoing tracking of sales performance and customer adoption trends
Support global sales strategy initiatives, providing regional insight while deferring final strategy ownership to senior leaders
Qualification
Required
Bachelor degree in business, analytics, economics, engineering, or a related field
6 or more years of experience in software or SaaS sales operations, revenue operations, business analytics, or management consulting
Hands on experience building analytical models and developing insights that support sales strategy decisions
Familiarity with AI powered customer experience or enterprise software solutions
Strong structured problem solving skills with the ability to translate data into clear recommendations
Proficiency with Excel and data visualization tools, with the ability to build models and dashboards
Strong communication and presentation skills with the ability to simplify complex concepts for diverse audiences
Ability to manage multiple projects with competing priorities while supporting global teams
Preferred
Experience supporting sales teams with AI related solutions or customer experience technologies
Experience working in overlay or specialist environments that require collaboration across regions
Familiarity with enterprise sales methodologies such as MEDDPICC
Experience working in fast paced, highly cross functional environments
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
H1B Sponsorship
Genesys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2025-12-30
2025-12-27
2025-12-26
Company data provided by crunchbase