Grapevine MSP Technology Services ยท 1 month ago
Tier 3 Systems Engineer / On-site
Grapevine MSP is the Central Valley's largest managed IT services provider, based in Bakersfield, CA, dedicated to helping businesses thrive through innovative technology. The Tier 3 Systems Engineer will serve as the escalation point for complex technical issues, design and maintain enterprise-level infrastructure, and mentor junior engineers while leading IT projects.
Information ServicesNetwork SecurityOutsourcingTechnical Support
Responsibilities
Serve as the top-tier escalation for complex technical issues
Design, implement, and maintain enterprise-level infrastructure
Lead and execute IT projects (on-prem, cloud, hybrid)
Troubleshoot advanced network, server, and security issues
Work directly with clients on architecture, planning, and strategy
Mentor Tier 1 & Tier 2 engineers and raise the technical bar
Document solutions and improve standards and processes
Qualification
Required
5+ years of hands-on IT experience
Advanced knowledge of Windows Server, Active Directory, and Azure
Strong networking skills (firewalls, switching, routing, VPNs)
Experience with Microsoft 365, security best practices, and backups
Proven ability to troubleshoot under pressure without panic
Excellent communication skills (you can explain complex tech clearly)
Preferred
MSP experience strongly preferred
Certifications (Microsoft, Cisco, Fortinet, etc.) are a plus
Benefits
401K Plan with matching pay contributions
Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."
Tools for the job
Room for growth
Vacation time
Paid Sick Time
Work Anniversary Recognition
Team Events & Social Events
A culture built on ownership, accountability, and a "let's figure it out together attitude."