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Girl Scouts of Central Texas · 1 month ago

Volunteer Development Specialist

AUSTIN KODOSKY SERVICE CENTER, Austin, TX, US

Full-time

Onsite

Mid Level

Girl Scouts of Central Texas is dedicated to empowering young girls through volunteerism and community engagement. The Volunteer Development Specialist is responsible for planning and executing adult development opportunities, including volunteer training and recognition programs, while ensuring that resources meet the needs of volunteers at all levels.

Event ManagementEventsNon Profit

Responsibilities

Plans and manages volunteer event logistics and materials contributing to the development, recognition, and enrichment of volunteers

Assists with updates for volunteer manuals, guides, newsletters, position descriptions, and webpages

Works with Membership Strategy Director to manage key volunteer conflict resources and maintain relevant documentation of resolved conflicts

Moderates the GSCTX private Facebook groups for volunteers

Oversees the volunteer recognition program and manages the council volunteer awards committee

Processes all service unit, council, national, and years of service awards and manages the documentation of these achievements within Volunteer Systems

Manages volunteer recognition ceremony at annual volunteer enrichment conference

Updates forms, processes, and administrative procedures of volunteer recognition

Provides a progressive in-person outdoor training experience for Girl Scouts of Central Texas volunteers

Updates forms, processes, and administrative procedures of the volunteer outdoor training program

Manages the documentation of training completions within designated council systems

Assists with updates for volunteer manuals, guides, position descriptions, and webpages

Maintains outdoor training equipment necessary to implement training by staff and volunteer facilitators

Oversees scheduling and coordination of volunteer facilitator-led outdoor trainings

Provides support, communication, and direction to volunteer facilitators

Provides training for members desiring to become a volunteer facilitator of outdoor trainings

Assists with updates for facilitator manuals, guides, position descriptions, and forms

Builds and maintains strong relationships with key stakeholders, including staff, donors, members, adult volunteers, as well as corporate and community partners

Fosters positive collaboration with other departments/teams to best support mission goals and objectives

Effectively and intentionally communicates ideas and information to internal and external customers in a variety of outlets and formats, including emails, texts, website, social media, reports, presentations, training opportunities, and meetings

Qualification

Microsoft ExcelCommunication skillsCultural inclusivityCRM softwareInterpersonal skillsCollaborationPublic speakingNon-profit experienceBilingual (English/Spanish)Presentation skills

Required

Strong interpersonal skills, including a natural curiosity and openness about other perspectives and an ability to be diplomatic and professional when interacting with a wide variety of people and sensitive situations

Ability to work effectively cross-departmentally, cultivating a culture of collaboration, and demonstrating respect for cross-departmental processes, staffing, and expertise

Effectively interact, work, and collaborate with people of various cultural backgrounds and promote an environment of inclusivity

Ability to positively influence others and maintain effective relationships with key stakeholders

Ability to critically assess current processes and suggest improvements

Strong written and oral communication, public speaking, and presentation skills

High-level proficiency in Microsoft Excel, Word, and Outlook or similar productivity software

Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally

Capable of maintaining strict confidentiality and professionalism when handling sensitive information

Yearly membership in GSUSA is required

Maintains a valid TX driver's license, an acceptable driving record, acceptable vehicle insurance, and reliable transportation to travel within Girls Scouts of Central Texas service area

Satisfactory results from a criminal background check

Bachelor's degree in a field related to the job or an acceptable combination of education and experience to meet job qualifications