Rallye Motor Company ยท 3 weeks ago
Part Time Call Center Representative - Service Business Development Center
Rallye Motor Company is Long Island's premier luxury automotive group, seeking part-time Call Center Representatives for their Business Development Center. The role involves engaging with clients, scheduling service appointments, and providing updates on vehicle repairs.
AutomotiveMechanical EngineeringSales
Responsibilities
Supplementing the service team by answering client inquiries in a timely, effective manner
Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests
Field phone and internet inquiries
Update clients on the progress of their vehicle repairs
Work closely with service advisors
Conducting follow-up calls
Qualification
Required
Must have experience working in a phone sales or customer service
Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls
Trainable in various computer systems
Excellent verbal/written communication and organization skills
Outgoing and patient personality with outstanding customer relations ability
Professional personal appearance
Must be available to work weekends
Preferred
Prior BDC experience with an automotive dealership is desired
Benefits
Great benefits package including medical, dental and vision coverage for employee & family!
Company paid life insurance and optional additional coverage
Voluntary short term and long term disability available
Additional voluntary benefits including Aflac and LegalShield!
Paid time off!
Paid holidays!
401K plan
Employee Assistance Program