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RBC · 5 days ago

Director, Issues Governance & Risk Program Oversight (1LoD)

Raleigh, NC

Full-time

Onsite

Mid, Senior Level

7+ years exp

RBC is a prominent banking institution looking for a Director of Issues Governance & Risk Program Oversight. The role involves the development and management of issue governance and risk oversight programs, ensuring compliance and effective remediation processes across the bank.

BankingFinancial ServicesWealth Management

Responsibilities

Establish a centralized Issue Governance Function within the First Line of Defense that provides holistic issue and action reporting and monitoring across the Three Lines of Defense at operational and committee/board levels

Oversee the implementation and drive the ongoing evolution of RBC Bank’s Issue Remediation Program across the Bank

Lead 1LOD issue management working group with 1LOD partners to ensure on-time issue remediation based on action plans and escalate at-risk deliverables to management

Identify and document issues resulting from control testing, operational risk events and other risk programs including root cause

Perform quality reviews of issue and action closure materials with evidence and control testing results

Ensure compliance and alignment with enterprise issue management policies and standards

Provide input to support RBC Bank’s interactions with regulators on matters relating to the Issue Management Program

Maintain issue procedures to ensure clarity, applicability, and alignment with RBC Bank and RBC governance documents

Oversee and assess the completeness and quality of issue records, which include the end-to-end life cycle of each issue

Ensure issue process alignment, including clear roles and responsibilities, across the Three Lines of Defense

Advance the approach and methods used to ensure effective issue management processes in alignment with industry best practice and regulatory expectations

Lead execution for Controls Office owned issues including regulatory matters

Provide training to RBC Bank’s 1LOD teams on issues management best practices

Assess ongoing Bank compliance with RBC Bank’s Issue Management Policy and manage escalations as appropriate

Develop and implement continuous improvements in process, procedure and reporting to proactively address regulatory expectations and to align with industry practices

Serve as a voting member of RBC Bank’s Enterprise Policy & Review Committee

Establish and maintain governance routines for 1LOD RBC Bank models and non-models

Collaborate with RBC to drive closer alignment as needed

Manage a team of professionals to ensure full engagement and high level of performance in meeting business objectives

Provide reporting and oversight on RBC Bank’s heightened standards sustainability efforts

Qualification

Risk ManagementIssue ManagementRegulatory ComplianceFinancial Services ExperienceArcher SystemMS Office ApplicationsCommunication SkillsInterpersonal SkillsCritical ThinkingSelf-MotivatedTeam Management

Required

7-10 years of experience in a risk and control function such as risk management, internal audit, compliance

4+ years in the financial services or other regulated industries

Experience leading Issue Management activities

Strong communication skills (written and oral)

Self-motivated professional

Bachelor's Degree, or equivalent

Knowledge of OCC, FRB, and CFPB rules and regulations

Experience with operating in a highly matrixed environment

Strong interpersonal, verbal, and written communication skills

Previous experience in financial services industry and/or risk management

Experience with Archer system and corresponding risk modules

Technology savvy / self-sufficient with excellent working knowledge of Confluence, Sharepoint, MS Office applications (including Excel and Powerpoint), Archer, Tableau/Power BI

Demonstrated ability to think critically and work collaboratively effort

Self-motivation, discipline, task focus, the ability to structure and present work. and a proven record of delivering high quality results within strict deadlines

Must have the ability to multitask and prioritize several concurrent initiatives