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Priority1 · 1 day ago

Financial Analyst- Collections

Little Rock, AR

Full-time

Onsite

New Grad, Entry Level

$17/hr - $20/hr

Priority1 is a company committed to fostering careers in a supportive working environment. They are seeking a Financial Analyst for Collections who will manage customer payment statuses, conduct invoice reconciliations, and distribute aging reports to sales teams.

AutomotiveTransportation

Growth Opportunities

Responsibilities

Contact customers regarding payment status and document updates in Collections System

Responsible for invoice reconciliation process each morning

Distribute weekly aging reports to our sales teams

Conduct monthly meeting with sales organization to review high risk accounts

Researches invoice discrepancies and unapplied checks

Processes credit card payments and any necessary credits on a customer’s account

Qualification

Collections experienceAnalytical skillsProblem solving skillsVerbal communicationWritten communicationCustomer service philosophyJudgmentHandling difficult conversationsDecision makingAdaptability

Required

Previous Collections/Customer Service experience preferred

Skilled in both verbal and written communication

Proven analytical and problem solving skills

Capable of identifying customer needs and maintain and support a customer service philosophy

Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment

Has talent to exercise good judgment

Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities

Ability to have difficult conversations with large customers

Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate