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GHD · 1 day ago

Portfolio Relationship Manager

King of Prussia, PA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

GHD is a global professional services company committed to sustainability and environmental stewardship. They are seeking a Portfolio Relationship Manager to drive strategic growth and strengthen client relationships, focusing on cultivating long-term partnerships and ensuring exceptional delivery of services.

ArchitectureCivil EngineeringConstructionConsultingEnergyEnvironmental ConsultingEnvironmental EngineeringProfessional ServicesTransportationWater

Hiring Manager

Jamie Kenline

Responsibilities

Develop and execute strategies to expand GHD’s footprint across Priority, Growth, Key, and Valued Clients, with a strong emphasis on retention and relationship building

Identify opportunities within the portfolio to grow GHD’s pipeline and backlog, leveraging cross-sector expertise to deliver innovative solutions

Serve as the primary point of contact for clients, fostering trust and collaboration while ensuring high-quality outcomes that meet or exceed expectations

Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements

Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services

Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input