Highmark Health · 3 weeks ago
Customer Implementation Analyst - HNAS
United States
Full-time
Remote
Mid Level
$24.53/hr - $38/hr
3+ years expHighmark Inc. is a national blended health organization with a mission to create remarkable health experiences. The Customer Implementation Analyst role involves collaborating with internal stakeholders to understand business requirements and performing benefit coding and client installation for health benefits solutions.
Health CareHospital
Responsibilities
Perform basic analysis using knowledge of moderate-to-complex business rules by interpreting and analyzing data from various sources and formats and utilize the data for configuration activities
Translate moderate-to-complex business needs and business rules to define and execute operations activities for high quality solutions to meet customer and plan partner needs
Document and execute medium-to-complex product and benefit configuration rules
Assist in and is accountable for identification, documentation, and escalation of risks, data errors and issues throughout the configuration process
Assist in development of testing plan, scenarios, and documentation to ensure high quality of product
Perform both end-to-end and user acceptance testing to ensure high quality of product
Other duties as assigned or requested
Qualification
Required
High School Diploma/GED
3 - 5 years of experience in health care industry or other related field
3 - 5 years of experience in business analysis, system analysis, or other related function working with logical data structures
Excellent detail-oriented skills
Good customer service skills with moderate experience working with customers, sales, and/or clients
High proficient oral and written communication skills
Ability to understand and resolve moderate to complex data relationships, data conflicts, and data discrepancies
Ability to apply logical thinking and critical thinking skills to resolve moderate to complex problems and designs
Proficient in understanding, analyzing, and applying moderate to complex business rules and configuration concepts
Preferred
Associate's Degree in Healthcare Administration, Business, Information Science or other related field
3 - 5 years of experience in health insurance operations, benefits operations, or other related field related is preferred
3 - 5 years of experience with client, product, and/or benefits configuration techniques
Company
Highmark Health
Highmark Health is an integrated health care delivery and financing network.
10001+ employees
H1B Sponsorship
Highmark Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (34)
2023 (55)
2022 (75)
2021 (54)
2020 (58)
Funding
Current Stage
Late StageTotal Funding
$6.75MKey Investors
Henry L. Hillman FoundationRichard King Mellon Foundation
2025-06-11Grant· $1.75M
2021-05-10Grant· $5M
Leadership Team
David Holmberg
President and Chief Executive Officer
Karen Hanlon
Executive Vice President, Chief Operating Officer
Recent News
Seattle TechFlash
2025-12-29
Company data provided by crunchbase