University of Utah ยท 4 weeks ago
Human Resources Service Center Representatives
Salt Lake City, UT
Full-time
Hybrid
New Grad, Entry Level
$18.50/hr - $18.50/hr
0+ years expUniversity of Utah is seeking a Human Resources Service Center Representative to provide support to employees regarding HR policies and benefits. The role involves answering inquiries, assisting with benefit selections, and performing various administrative tasks under supervision.
Higher Education
Responsibilities
Provide human resources support to employees, answering questions via the telephone and/or Internet
Assist employees with benefit elections and changes
Possess thorough knowledge of organization's human resources policies and procedures
Perform routine tasks as directed and under close supervision
Respond to Human Resources Inquiries: Provide initial support for employee questions on Human Resource policies, benefits, and procedures via phone and internet
Assist with Benefits: Help employees with benefit selections and changes, ensuring they understand their options
Learn Human Resources Policies: Actively engage in learning organizational Human Resource policies and procedures to accurately assist employees
Perform Administrative Tasks: Execute routine administrative duties such as data entry and maintaining employee records
Support Human Resource Initiatives: Participate in Human Resource projects and initiatives as directed, providing logistical support
Qualification
Required
Provide human resources support to employees, answering questions via the telephone and/or Internet
Assist employees with benefit elections and changes
Possess thorough knowledge of organization's human resources policies and procedures
Perform routine tasks as directed and under close supervision
Requires little to no related experience
Respond to Human Resources Inquiries: Provide initial support for employee questions on Human Resource policies, benefits, and procedures via phone and internet
Assist with Benefits: Help employees with benefit selections and changes, ensuring they understand their options
Learn Human Resources Policies: Actively engage in learning organizational Human Resource policies and procedures to accurately assist employees
Perform Administrative Tasks: Execute routine administrative duties such as data entry and maintaining employee records
Support Human Resource Initiatives: Participate in Human Resource projects and initiatives as directed, providing logistical support
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience)
Preferred
Experience working in a call center or a high-volume customer service role
Strong active listening and verbal/written communication skills
Ability to multitask and manage time effectively
Comfortable with conflict resolution with the ability to deescalate
Benefits
Comprehensive Benefits Package
Company
University of Utah
The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.
10001+ employees
H1B Sponsorship
University of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)
Funding
Current Stage
Late StageLeadership Team
Allison Nicholson
Special Assistant to CFO
Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
Recent News
National Institutes of Health (NIH)
2023-06-27
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