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Erlanger · 4 days ago

Patient Financial Svcs Manager, Full-time, EWCH, Murphy, NC

Murphy, NC

Full-time

Onsite

Mid, Senior Level

5+ years exp

Erlanger is a healthcare organization, and they are seeking a Patient Financial Services Manager. The role involves direct supervision of various hospital departments, providing leadership and guidance, as well as ensuring quality service and compliance with policies.

Hospital & Health Care

Responsibilities

Direct supervision of the hospital's Patient Registration areas

Supervision of the Financial Counseling staff

Supervision of Centralized Scheduling and Switchboard staff

Providing leadership, motivation and guidance to direct reports

Providing coverage for employees

Monitoring of quality assurance measures

Providing ongoing staff education to ensure quality service, accuracy of information, and compliance with policies

Vendor management

PFS financial viability reporting

Assisting with generation/monitoring of departmental budget

Implementing policies and procedures to maintain adequate control of all PFS functions

Qualification

Medical terminologyCoding knowledgeEpic Systems SoftwareHealth Care AdministrationLeadership

Required

High School Diploma or equivalency

Knowledge of medical terminology and coding is required

Minimum of five years prior experience working in the Business Office or Registration area in a hospital, similar medical facility, or physician's office is required