Buckner International · 3 weeks ago
Case Manager/FAYS Universal Prevention Community Awareness Specialist
Beaumont, Texas, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBuckner International is dedicated to providing support to families and children in need. The Case Manager/FAYS Universal Prevention Community Awareness Specialist is responsible for building relationships with community organizations to promote child abuse prevention and providing educational programs to families. This role includes crisis intervention, counseling, and developing action plans for youth and families.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Establish and build supportive working relationships with organizations and agencies in the community to promote education and prevention of child abuse
Promote FAYS program services and provide UPCA services through educational and instructional presentations to community groups and representing Buckner and the FAYS Program at community outreach fairs; perform other public functions as assigned
Establish and build supportive and nurturing relationships with clients and their families
Provide therapeutic interaction to assist parents in re-gaining, building, and maintaining effective coping skills and a supportive and nurturing environment for their family
Provide effective and appropriate crisis intervention as required, both face-to-face and over the phone; recommend and initiate emergency shelter placement when absolutely necessary; provide appropriate documentation of these services
Provide follow-up as required in accordance with each client and family’s needs
Answer main phone line and receive intake and referral information by phone or in person and assesses youth and family needs and appropriateness for services
Provide effective and appropriate individual, group and family counseling for youth and families who are registered FAYS clients in accordance with their action plans; make home and school visits
Provide effective and appropriate youth skills training and parent skills training for registered FAYS clients and caregivers. Actively organize, lead, and participate in special programs and activities designed to provide youth skills and parent skills training to clients and caregivers in more interactive settings
Collaborate with clients and caregivers to develop, monitor, and review Action Plans and Action Plan Updates as scheduled according to established guidelines
Plan for case closures, administer post-surveys and satisfaction surveys, and prepare closure summary documentation; develop aftercare plans and provide follow-up at the appropriate time
Acknowledge the youth and family’s graduation from the FAYS program either at a monthly party or on the last home visit where certificates are given
Communicate with program staff, clients, caregivers, schools and other agencies involved with a case to assess client’s progress and needs; consult with program manager on specific client needs on a regular basis: immediately notify program manager of any emergency situation with a client
Timely and accurately complete all necessary documentation of the services provided through case file forms, monthly reports and data entry according to established guidelines
Timely and accurately complete all necessary program documentation including, but not limited to, intake assessments, registration, action plans, progress notes, service logs and discharge paperwork
Timely and accurately enter and update required information into the FAYS Database System, including case registrations, survey entries, case closures, and follow-ups
Qualification
Required
Requires in-depth understanding of a comprehensive field of knowledge normally associated with the attainment of a Bachelor's Degree in a related field or a Master's Degree in social work
Bachelor's Degree in a related field required; Master's Degree preferred
Minimum 2 years prior related experience working with families in a professional setting required
Requires proficient ability to speak, read and write English
Requires ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables
Requires proficient working knowledge of family therapy, family systems, crisis intervention and resolution, etc
Requires ability to effectively and appropriately work with clients and families from all racial, ethnic, social-economic, and religious backgrounds
Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise
Requires ability to recognize differences in sound, such as voices/noises that are loud and playful instead of angry and combative; ability to differentiate tones and volumes in conversations
Requires ability to work under minimal supervision and exercise excellent professional judgment with awareness that error may have serious consequences
Requires ability to exercise patience, initiative, and judgment following established guidelines for the program
Requires ability to travel to various geographic locations and some overnight stays
Requires ability to obtain and maintain the necessary documentation to travel
Preferred
Ability to speak, read and write Spanish preferred
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
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