DevRev · 5 hours ago
Account Executive
Austin, TX
Full-time
Hybrid
Senior Level
5+ years expDevRev is a rapidly scaling technology start-up focused on AI-driven solutions for customer engagement. The Account Executive for the Mid-Market segment will be responsible for prospecting and nurturing relationships with SMB and mid-enterprise customers, ensuring they effectively leverage AI to enhance their business outcomes.
Artificial Intelligence (AI)CRMCustomer ServiceDeveloper APIsDeveloper PlatformSoftware
Responsibilities
Build outreach to existing rolodex and new opportunities
Deeply understand business challenges, and design AI solutions
Relentless manage customer followup and your own pipeline, against quotas
Work with our Product and Engineering to share feedback and feature requests
Create content and refine scripts to support the customer journey and engagement points
Maintain pipeline data and account information in DevRev's in-house CRM
Qualification
Required
Promotion from SDR / BDR to AE
40% travel (domestic)
When not traveling, three days in our Austin office (Monday, Wednesday, Friday)
An Mid-market Account Executive with a proven track record to SaaS, IT/ B2B technology companies, ideally with CX and AI Industry Knowledge
Experience: 5+ years in a closing role as an Account Executive
New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base
Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets
Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly
Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision
Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships
Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty
Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction
Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market
Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals
Preferred
Field sales
AI experience, selling or using
Benefits
100% employer-paid healthcare coverage (medical, dental, and vision) for employees and dependents
Eligibility for corporate bonus program or sales incentives
$20 budget for in-office lunch provided
Company
DevRev
DevRev offers a cloud-based solution for both customer support and software development.
501-1000 employees
H1B Sponsorship
DevRev has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (1)
2022 (4)
2021 (5)
Funding
Current Stage
Late StageTotal Funding
$150.83MKey Investors
Dheeraj Pandey
2024-08-09Series A· $100.83M
2023-07-10Seed
2021-07-14Seed· $50M
Leadership Team
Manoj Agarwal
Co-founder and President
Mollie Holland
VP Customer Experience
Recent News
Morningstar.com
2025-12-11
Morningstar.com
2025-11-18
Company data provided by crunchbase