WTW · 1 month ago
Travel Manager - Americas
WTW is a global leader in insurance brokerage and risk management, and they are seeking a Travel Manager for the Americas. The role involves overseeing travel operations and vendor management, enhancing colleague experience through innovative technology, and ensuring compliance with travel policies while driving cost savings.
ConsultingInformation TechnologyInsuranceMedicalService Industry
Responsibilities
Work closely with the regional travel manager and category manager to socialize ongoing category initiatives
Pro-active engagement with senior leaders, business managers, travel arrangers and travelers throughout the region
Engagement with a variety of stakeholders for travel category planning in a commercial-focused manner using reporting and change management buy-in
Support the development of a travel category strategy for travel and strategic meetings and events & vision including commercial & ESG deliverables
Execute and manage a strategy plan covering all elements of regional travel management (define, analyze, execute, and manage)
Monitor travel policy compliance and provide strategies to increase compliance, drive cost savings and efficiencies whilst focusing on agile and innovative practices
Work closely with the travel management company to ensure operational issues are resolved, SLAs are met, management reporting systems are accurate and adherence to policy is monitored
Identify savings opportunities and service enhancements, initiate process improvements, and deployment of benchmarking-generated best practices
Analyze, monitor and report on travel expenditures and compliance
Provide monthly and quarterly reports for corporate travel. Work with Risk Management on Duty of Care issues, and other incidents relating to business travel
Support the US Travel Operations Manager to design and implement travel training / seminars for travelers and travel arrangers
Ensure compliance to regulatory requirements (GDPR / data privacy) is maintained, including supporting breach management with Info Sec
Engage with other internal corporate functions i.e., Security, Insurance, Mobility, Facilities to socialize program enhancements and initiatives
Qualification
Required
Global travel procurement and operations experience
Global card program experience
Global meetings experience
Proven record of year-on-year delivery
Change management and self-awareness skills to adopt targeted approaches to a dynamic set of stakeholders
Good analytical skills
Excellent communication, collaboration and listening skills
Demonstrable commercial expertise and negotiation skills
Strong knowledge of global corporate travel industry with experience in managing travel agency across all regions
Proven experience of delivering corporate card programs; individual, purchasing, supplier and meeting card across all regions
Proven experience in driving and managing a meetings program in a matrix environment
Experienced in partnering with Mobility, Tax, & external suppliers to manage visa / tax changes per country
Experience in expense management and expense
Proven track record of implementing successful projects; delivering reporting tools and insight capabilities in a large global organisation
Drive and enforce compliance to the travel and expense policy
Ability to effectively communicate performance metrics to senior management
Strong change and communications skills
Benefits
Mental health/emotional wellbeing (including Employee Assistance Program)
Medical (including prescription drug coverage and fertility benefits)
Dental
Vision
Health Savings Account
Commuter Accounts
Health Care and Dependent Care Flexible Spending Accounts
Company-paid life insurance
Supplemental life insurance
AD&D
Group accident
Group critical illness
Group legal
Identity theft protection
Wellbeing program
Adoption assistance
Surrogacy assistance
Auto/home insurance
Pet insurance
Other work/life resources
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (only included for Washington roles)
Qualified contributory pension plan (if eligible)
401(k) plan with annual nonelective company contribution
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements
Company
WTW
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity
Leadership Team
Recent News
Global Trade Review
2026-01-23
2026-01-17
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