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Fidelity Bank · 3 weeks ago

Senior Manager, Data Analytics and Operations

Smithfield, RI

Full-time

Hybrid

Senior Level

5+ years exp

Fidelity Bank is seeking a Senior Manager for their Enterprise Technology Human Resources team. This role involves supporting HR Operations through managing data analytics and operational initiatives that inform decision-making across the organization.

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No H1B

Responsibilities

Managing operational transactions, reports, and requests that enable HR oversight

Acting as a subject matter expert in human capital data across Fidelity’s Technology organizations

Delivering targeted research and analytics to inform decision-making across ET, the CIO Council, and the broader technology function

Collaborating with senior leaders, sponsors, peers, and suppliers, translating insights into key findings for moderately complex business challenges

Leading multiple projects, conducting analysis, and delivering metrics and reporting to uncover trends and support requests from ET business units and the wider Technology organization

Understanding and managing data requirements from multiple sources to support and conduct complex data analysis

Recommending a reporting or analytic solution and presenting summary data to executives, HR and technology partners

Partnering with HR and Technology business partners to understand and develop recommendations for the HR Business Partner community on how to leverage human capital data to consult/influence on decisions with senior HR teams

Utilizing Tableau, Power BI and other data visualization tools to deliver metrics and reporting to Fidelity Technology organizations to enable data driven decision making

Supporting the HR planning process, understanding business needs and identifying and driving new projects/plans that have significant business impact

Qualification

Data analyticsMicrosoft ExcelData visualizationRPythonAlteryxCommunication skillsOrganizational skillsTeam playerProblem-solving

Required

Bachelor's degree or equivalent with 5+ years of relevant experience

Advanced PC skills and Microsoft Office expertise required, particularly with Excel

Experience delivering complex human capital data analytics

Excellent written and verbal communication skills; including proactive inquiry management and follow-through

Strong organizational skills, attention to detail and quality, and a high degree of comfort with detailed processes and data while working in sometimes ambiguous situations

Responsible for understanding and managing data requirements from multiple sources to support and conduct complex data analysis; understands underlying reasons for data requests; recommends a reporting or analytic solution and presents summary data to executives, HR and technology partners

Ability to manage and prioritize multiple concurrent objectives or activities while meeting deadlines

Collaborative, self-motivated and proactive team player, who possesses tact & discretion with delivering analysis findings

Curious and confident learner who asks questions and looks for innovative solutions and opportunities to gain efficiencies

Establish and maintain positive, trusting working relationships with Human Resources members of the Enterprise Technology and the wider Technology organizations, and other internal or external partners

Partner with HR and Technology business partners to understand and develop recommendations for the HR Business Partner community on how to leverage human capital data to consult/influence on decisions with senior HR teams

Utilize Tableau, Power BI and other data visualization tools to deliver metrics and reporting to Fidelity Technology organizations to enable data driven decision making

Working within a fast-paced environment where flexibility and quick approach pivots may be required

Supports the HR planning process, understands business needs and identifies and drives new projects/plans that have significant business impact

Preferred

Experience with delivering data analysis and reporting required; skills in data integration (i.e. Alteryx), visualization and dashboard development (e.g., Tableau, Power BI) preferred

Experience with R and Python for data analysis and integration, with a foundational understanding of APIs