Phathom Pharmaceuticals · 1 month ago
Senior Manager, Inside Sales
Florham Park, NJ
Full-time
Hybrid
Senior Level
$140K/yr - $170K/yr
5+ years expPhathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal diseases. The Senior Inside Sales Manager will lead the Inside Sales function, focusing on team development and performance, while collaborating with cross-functional teams to drive product adoption and enhance customer engagement.
BiotechnologyPharmaceutical
Responsibilities
Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives
Foster a culture of high performance, accountability, and collaboration
Coach, develop and manage the Inside Sales team to consistently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback
Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization
Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts
Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience
Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization
Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer-centered sales conversations
As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams
Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer engagement aligned with Phathom’s brand strategy
Support the development of training content that reflects best practices and insights from inside sales performance data
Collaborate cross-functionally with Field Sales Leadership, Marketing, Compliance, Sales Operations, HR, and Legal, ensuring alignment across the commercial organization
Partner closely with the Regional Sales Managers to ensure Inside Sales initiatives complement field execution and drive cohesive customer engagement
Work with Commercial and Marketing leadership to ensure inside sales initiatives align with overall business goals and customer strategies
Communicate strategies and results to key stakeholders; share success stories and lessons learned to strengthen the broader commercial organization
Qualification
Required
Bachelor's degree from an accredited college or university
Minimum 5 years of experience in sales, preferably inside sales, with at least 3-5 years in leadership or training roles
Strong experience in developing and delivering coaching or training programs
Advanced understanding of CRM tools (Veeva, Salesforce) and virtual engagement platforms (Teams, Zoom, Veeva Engage)
Ability to interpret performance metrics, identify trends, and develop data-driven coaching plans
Deep understanding of pharmaceutical compliance standards and promotional regulations
Exceptional verbal and written communication skills
Experience launching new products in competitive markets
Preferred
Previous experience in gastroenterology or a specialty therapeutic area
Experience building and managing a high-performing sales or inside sales team
Demonstrated success partnering cross-functionally with Sales, Training, Sales Ops, and Compliance
Familiarity with hybrid or virtual commercial models
Benefits
Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long-term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
Comprehensive paid leave programs, including:
16 weeks of paid parental leave for all new parents
4-week part-time Bridge-Back-to-Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year-end winter shutdown period
Annual Fitness & Wellbeing Reimbursement
Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Company-funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Employee recognition program
Employee discounts
Company
Phathom Pharmaceuticals
Phathom Pharmaceuticals is a biopharmaceutical company.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$790.3MKey Investors
Hercules CapitalFrazier Healthcare PartnersSilicon Valley Bank
2026-01-07Post Ipo Equity· $130M
2024-08-19Post Ipo Equity· $130M
2023-05-23Post Ipo Equity· $150.3M
Leadership Team
Azmi Nabulsi
Strategic Consultant
Recent News
New Enterprise Associates
2026-01-20
2026-01-09
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