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Talkdesk · 2 days ago

Enterprise Account Executive, Healthcare & Life Sciences (Mid-Atlantic)

United States

Full-time

Remote

Senior Level, Lead/Staff

$270K/yr - $320K/yr

8+ years exp

Talkdesk is a cloud contact center leader focused on redefining customer experience. The Enterprise Account Executive will be responsible for new business development within large enterprise accounts in the Healthcare industry, fostering relationships, and managing the end-to-end sales process.

Artificial Intelligence (AI)Cloud ComputingCRMCustomer ServiceSaaS

Responsibilities

Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry

Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers

Create and cultivate a close relationship with strategic alliances

Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio

Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc

Bringing innovative ideas that showcase case Talkdesk’s competitive advantage and disruptive mindset

Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process

Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model

Build lasting, meaningful relationships with other members of management, team, and prospect/customer community

Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts

Develop essential internal relationships to provide the support necessary to manage accounts and close deals

Communicate accurate and realistic forecast information to the management team per our process and policy

Communicate market reaction and needs back to headquarters in a productive manner

Take an active role in solving problems, which involve other functional areas, instead of 'dumping problems at the factory door'

Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Qualification

Enterprise software salesSaaS solutions sellingStrategic value sellingBusiness acumenNegotiation experienceFlexible personalityAnalytical skillsCCaaS knowledgeBA/BS degreeCommunicationPresentation skills

Required

Travel required: 50%+

Previous experience in selling Enterprise software solutions

8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS

Experience positioning through strategic value based selling

Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals

Analytical, with strong business acumen

Flexible personality, able to adapt to surroundings

Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully

Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology

Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers

Excellent communication and presentation skills

Extensive negotiation and contract development experience

Comfortable operating in a fast-paced, dynamic startup environment

BA/BS degree