Teravalis Community Steward, Welcome Center-2 jobs in United States
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Howard Hughes Communities · 1 month ago

Teravalis Community Steward, Welcome Center-2

Howard Hughes is dedicated to innovative placemaking and is recognized for its commitment to design excellence. The Community Steward role involves greeting visitors at the Welcome Center, supporting builders, gathering market data, and assisting with various clerical tasks as assigned by the Welcome Center Manager.

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Comp. & Benefits

Responsibilities

Warmly and professionally greet/interact with visitors at the Welcome Center, guide them through the community story, and answer general questions about the community, schools, the general area, builders, directions, etc
Deliver a detailed presentation about the community’s enriched lifestyle to include the neighborhoods, amenities, events and activities
Assist in collecting/recording visitor registration information
Act as a liaison between prospective residents and builder sales offices, facilitating seamless communication
Assist in answering the telephone and directing calls/answering questions to maintain engagement
Follow-up on requests made for information to be mailed, e-mailed, etc
Assist in printing and/or preparation of marketing brochure materials for Welcome Center and/or distribution to Realtor offices, special events, etc
Provide other clerical support as needed in such areas as filing, database entry, preparation of reports, updating of area information, etc
Assist in the preparation of the Welcome Center for daily activities including opening/closing of center, preparation of refreshments for visitors, turning on lights and electronics (monitors, TV’s, etc.,), re-stocking of displays with brochure materials, inserts, etc., monitoring of overall appearance and cleanliness of Welcome House and/or displays, etc
Provide feedback to Welcome Center Manager and Sr. Director of Marketing on visitors’ comments, requests, complaints, suggestions for improvements, etc
Assist in hosting on-site and off-site events held from time to time for Realtors and/or the public
Other duties as assigned

Qualification

Customer ServiceMS Office ProficiencyInterpersonal SkillsCommunication SkillsProactive AttitudeProblem SolvingAttention to DetailOrganizational SkillsCreative Thinking

Required

High School Diploma or equivalent required
19-28 hours/week—average of 24-26 hours/week (including weekends)
9:30am – 6:00pm Monday thru Sunday—structured part time job, must be flexible and willing to work different shifts every week including both weekend days
Strong interpersonal and communication skills
Highly proficient in MS office applications: Word, excel, outlook—data entry
Able to quickly pivot between tasks
Professional interaction with clients and vendors
Build positive working relationships with employees at all levels within the organization
Exercise sound judgment when making decisions
Work overtime as required
Able to meet deadlines as necessary
Effectively work with minimal supervision
Strong organization and attention to detail skills
Exceptional communication skills both verbal and written
Good problem solver/creative thinker
"Can-do" attitude, pro-active, and resourceful

Preferred

1-2 years of experience in Customer Service or Retail Sales preferred

Benefits

Competitive 401k plan
Generous PTO policy
Premium medical, dental, and vision coverage
Voluntary benefits for unexpected life events
Student loan assistance and stipends to assist with lifelong learning

Company

Howard Hughes Communities

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Howard Hughes Communities develops, owns, and operates the nation’s premier large-scale master planned communities and mixed-use developments.

Funding

Current Stage
Public Company
Total Funding
$1.4B
Key Investors
Pershing Square Holdings
2025-05-05Post Ipo Equity· $900M
2018-05-14Post Ipo Debt· $495M
1913-01-01IPO

Leadership Team

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David O'Reilly
Chief Executive Officer
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Carlos Olea
Chief Financial Officer
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Company data provided by crunchbase