QTS Data Centers · 1 month ago
Community Engagement Liaison
Fayetteville, GA
Full-time
Onsite
Senior Level
5+ years expQTS Data Centers is a global leader in digital infrastructure, committed to connecting the world for good. As a Community Engagement Liaison, you will be instrumental in building trust and relationships within local communities, addressing concerns, and ensuring QTS is seen as a responsible partner.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Serve as QTS’s primary local representative to establish, strengthen and maintain relationships built on trust, transparency and respect in a geographic region, engaging directly with residents, businesses, government officials, civil society, faith-based organizations, and advocacy groups. This includes the following:
Establish a QTS community presence, acting as a first point of contact to share project updates, field community questions, and address concerns
Organize opportunities to share project updates and solicit community feedback
Serve as lead on Community Complaint Management as detailed in QTS Complaint Management Procedure to ensure community concerns are managed fairly, transparently and in a timely manner – including escalation as needed
Attend public meetings, events, hearings, and town halls to engage with local stakeholders, share QTS updates, solicit feedback, and demonstrate that QTS is an active member of the community
Partner with the QTS Community Impact Team to assess community development priorities to identify fit-for purpose partnerships and volunteer opportunities that align with QTS values and goals
Support Economic Development and Government Relations teams to navigate regulatory, permitting and policy environments to enable business continuity and meet project milestones
Partner with Communications & Brand teams to ensure consistent messaging, enable telling the QTS Story, and support the media team to engage with appropriate local media
Update and utilize Community Assessment tool to inform development and execution of engagement strategy and plan
Provide insights to internal QTS teams on community sentiment, key stakeholders, community priorities, and existing and emerging risks
Consistently update the key stakeholder map
Lead annual stakeholder engagement strategy, planning, and resource requests
Adhere to QTS requirements for tracking and reporting community engagement activities
Qualification
Required
Five or more years of experience in community engagement, public affairs, government relations, or a related field
Bachelor's degree in Public Affairs, Political Science, Communications, Business, or related professional experience
Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects
Demonstrated ability to collaborate cross functionally in a high volume, fast paced, dynamic organization
Experience in crisis response and managing public opposition to development projects
Demonstrable action-oriented leadership
Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner
Strong verbal and written communication skills
Strong interpersonal skills
Ability to work independently and as part of a team
Ability to be flexible and adapt to changing situations at a high-growth company
Ability to prioritize, multitask, and deliver high-quality work in tight timeframes
Preferred
Master's degree in Public Affairs, Political Science, Communications, Business, or related professional experience
Experience in real estate development, energy, mining, or hyperscale projects is a plus
Military veterans with Civil Affairs Corps experience or professionals with a background in community engagement for regulated industries are strongly encouraged to apply
Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability
Benefits
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance
Parental leave
Military leave assistance
Medical
Dental
Vision
Life
Disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Employee assistance program
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Leadership Team
Brent Bensten
CTO
J
Jon Greaves
Executive Vice President - Quality Special Operations
Recent News
2025-12-15
2025-11-08
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