Part Time Customer Advocate - Vending Machine jobs in United States
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Carvana · 1 month ago

Part Time Customer Advocate - Vending Machine

Carvana is the fastest-growing used automotive retailer in U.S. history, and they are seeking Customer Advocates to enhance the car-buying experience. The role involves engaging with customers at the Vending Machine, ensuring a seamless pick-up process, and addressing any inquiries or technical issues.

AutomotiveAutonomous VehiclesE-Commerce
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Responsibilities

Create an amazing and memorable pick up experience for our customers; you’ll be the face of Carvana when customers come onsite to our car Vending Machine
Complete customer paperwork and include thorough notes in our customer tracking system
Swiftly address any customer questions or minor technical issues related to the vending machine process, ensuring a positive and memorable experience
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our Vending Machine
Work in indoor and outdoor conditions with occasional exposure to inclement/extreme weather
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
Frequent driving requires excellent visual acuity and manual dexterity

Qualification

Customer-facing experienceNotary certificationVehicle Verifier licenseCustomer tracking systemPhysical staminaManual dexterityEnglish proficiency

Required

At least 2 years of customer-facing experience
Availability to work 6 days a week; Saturdays are required
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our Vending Machine
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
Frequent driving requires excellent visual acuity and manual dexterity
Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment
Must be able to satisfy state-specific requirements related to access DMV/title and registration systems
California employees must obtain a Vehicle Verifier license within the first 90 days of employment
Must be at least 21 years of age
Must possess a valid driver's license

Benefits

401(k) with Carvana match
Opportunity for overtime during busy seasons
Carvanafit Wellness Program
Free mental health help with Supportlinc
Generous paid time off (7.5 days)
Extensive internal growth and professional development opportunities

Company

Carvana is an e-commerce platform that buys and sells used cars.

Funding

Current Stage
Public Company
Total Funding
$5.16B
Key Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B

Leadership Team

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Ernie Garcia
Founder and CEO
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Shekita Hayes
Co-Founder/COO
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Company data provided by crunchbase