The Hershey Company · 1 day ago
Senior Specialist QRC
Hershey, PA
Full-time
Hybrid
Mid, Senior Level
3+ years expThe Hershey Company is a leading manufacturer in the food industry, and they are seeking a Senior Specialist QRC External Manufacturing. This role serves as a Quality Regulatory Compliance representative, leading quality programs and complex assignments for contract manufacturing and packaging facilities, ensuring compliance with food safety and regulatory standards.
ConfectioneryFood and BeverageManufacturingService IndustrySnack Food
Responsibilities
Acts as QA representative on cross functional project teams, complex assignments and engineering projects including new manufacturing lines, line/equipment relocations and new product start ups
May coordinate new product efforts from initial test runs to full-scale production to assure integrity of systems
Influence food safety and quality systems for new products/new manufacturing lines at external partners to meet company and regulatory requirements
Oversees execution of the quality elements of the projects guiding quality site teams through implementation
Act as QRC representative in the Stage Gate Process evaluating innovation projects, engaging with the sites to provide approval alignment and ensuring compliance with PEP and product expectations from the brand
SME with broad based knowledge in multiple areas including regulations, industry practices, cleaning and sanitation, corporate wide quality systems, development of policies and procedures, and ability to implement as required
Expected to provide leadership for specific programs, project management, training, and coaching of other functions in the specified areas of expertise
Leads troubleshooting of high complexity incidents with the potential of large financial or regulatory impacts
Manage product holds and facilitate root cause analysis and develop corrective and preventive actions
Partner with cross functional groups (Manufacturing, Marketing, Legal, etc.) and external business partners to ensure communications and action plans are established
Ensure timely and cost-effective resolutions are achieved
Conducts quality and food safety systems audits to provide assessments of adequacy and issue recommendations or guidelines to ensure compliance standards are met
Provide audit summaries to Hershey's Senior Management and/or external business partners
Develops and/or implements training programs to assure compliance and understanding of internal quality expectations and regulatory compliance
Facilitate process/procedure improvement sessions related to: improving consumer complaints performance, manage serious incidents, product quality issues, and overall quality system improvements
Coaching external quality teams on specific issues
Qualification
Required
Ability to make business decisions considering strategic company objectives
Fluency in English required; strong cultural business acumen essential
Exceptional verbal and written communication skills, with ability to explain technical concepts to non-technical audiences
Advanced presentation skills and experience engaging with all levels of the organization, from production teams to executive leadership
Strong relationship-building abilities with external agencies, regulatory bodies, co-manufacturers, suppliers, and trade groups
Advanced problem-solving and troubleshooting skills
Excellent organizational abilities for managing multiple priorities and projects
Collaborative approach and effective teamwork mindset
Experience with auditing and assessments in manufacturing environments
Advanced knowledge of food sanitation practices, sanitary equipment and facility design, and food microbiology
Deep understanding of regulatory and quality system requirements (Hershey's Product Excellence Program (PEP), FSMA, GFSI, HACCP, GMP)
Advanced proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams), SAP, Power BI, Net Weight, QIMS, Accolade
Ability to work flexible hours as required
Willingness to travel approximately 30%, with a US focus; higher travel for specialized projects
Education: B.S. in Food Science, Chemistry, Biochemistry, Microbiology, Chemical Engineering or related field
Experience: Must have applicable work experience in the food industry implementing quality and food safety programs. 5 years preferred. Consideration given to candidates with a minimum of 3 years experience
Preferred
Bilingual skills in Spanish preferred; additional language proficiency is a plus
HACCP, SQF auditor and PCQI certification preferred
Experience in any of following products is preferred: food, chocolate, sugar confectionery, protein bars, salty snacks
Experience in manufacturing processes and environments is preferred: enrobing, moulding, panning, slab and slit, baking, roasting, milk processing, beverage, aseptic, retort, low water activity, intermediate water activity, extruding, coating, cooling, starch moulding, curing, pressing, tempering, liquid extraction, mixing, seasoning, packaging
Experience in cleaning and sanitation processes is preferred: CIP, COP, dry cleaning, wet cleaning is preferred
Company
The Hershey Company
The Hershey Company is headquartered in Hershey, Pa., and is an industry-leading snacks company with a purpose to make more moments of goodness through its iconic brands.
10001+ employees
H1B Sponsorship
The Hershey Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (7)
2022 (6)
2021 (4)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$4.62B2025-10-21Post Ipo Debt· $1.88B
2025-02-19Post Ipo Debt· $2B
2023-05-01Post Ipo Debt· $750M
Leadership Team
Kirk Tanner
Chief Executive Officer
Michele Buck
President and Chief Executive Officer
Recent News
2025-12-25
JAKKS Pacific Inc.
2025-12-04
Company data provided by crunchbase