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Zeno Group · 1 day ago

Senior Account Executive, Digital Health & Wellness

New York, NY

Full-time

Onsite

Mid, Senior Level

$67K/yr - $78K/yr

3+ years exp

Zeno Group is a global integrated communications agency that focuses on strategic communications across various sectors. They are seeking a Senior Account Executive to support corporate social media and communications for pharma and biotech clients, ensuring compliance and driving engagement through strategic content development.

Brand MarketingPublic RelationsService Industry

Responsibilities

Day-to-Day Account Support: Manage timelines, deliverables, and coordination across creative, paid, and analytics teams to ensure flawless execution

Social Media Management: Support planning, content development, and publishing for corporate and unbranded social channels—ensuring accuracy, consistency, and compliance

Client Partnership: Serve as a reliable point of contact for clients, helping translate strategy into actionable next steps and managing feedback loops efficiently

IAT Collaboration: Work closely with inter-agency partners to align messaging, ensure consistency across workstreams, and contribute to integrated campaigns

Regulatory Readiness: Prepare materials for MLR (Medical, Legal, Regulatory) submission, manage revisions, and track status to keep reviews on schedule

Compliance Stewardship: Apply understanding of FDA and PhRMA guidelines to review copy and visuals for compliance; escalate questions and potential risks early

Community Management Support: Assist in monitoring social channels, drafting responses, and maintaining compliance with escalation and moderation protocols

Reporting & Analytics: Collect and analyze performance data to tell the story behind the metrics—what worked, what didn’t, and what to try next

Trendspotting: Monitor social, digital, and industry trends in healthcare to identify opportunities for brands to show up authentically and responsibly

Strategic Input: Contribute to brainstorming and planning sessions with fresh, insight-driven ideas

Team Player: Partner closely with Account Supervisors, Account Directors, and Creative teams to ensure alignment, clarity, and progress

Mentorship & Learning: Support junior team members while continuing to expand your own strategic and regulatory expertise

Zeno Culture: Embody Zeno’s Fearless Pursuit of the Unexpected—collaborating with curiosity, empathy, and integrity

Qualification

Digital communications experienceHealthcare industry knowledgeSocial media managementRegulatory compliance knowledgeAnalytical skillsCreative thinkingMulti-tasking abilityClient partnershipTeam playerWriting skills

Required

3-5 years of digital communications experience on healthcare accounts within a PR or Advertising agency, or within the marketing or communications department of a biopharmaceutical or device manufacturer

Ability to multi-task, meet deadlines and handle the changing needs of clients

Bachelor's degree

Credible experience managing social media platforms or communities and working with digital influencers

Demonstrated knowledge of the healthcare industry and its regulatory environment

Expert grasp of social media platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube and Snapchat

Proficient in MS Office, Google Analytics, social media monitoring/analysis tools (e.g. Crimson Hexagon or similar), and social management platforms such as HootSuite

Strong writing and analytical skills, with an ability to translate research and data into insights

Track record of creative thinking and effective execution in social media

Understand integrated marketing directed toward both consumers/patients and health professionals

Benefits

Medical, dental and vision insurance with prescription plans

Short and long-term disability

Paid subscription to Headspace

Access to mental health providers and other services through a best-in-class employee assistance program

Generous vacation

Paid holidays

Self-care time

401(k) plan

Pretax flexible spending accounts

Tuition assistance

Life insurance

Free access to a certified financial coach

Monthly allowance to fund activities in your personal life that bring you joy and keep you healthy

Company

Zeno Group

Glassdoor3.4

Zeno Group, a PR and communications company, offers services including reputation management, corporate communications and brand marketing. It is a sub-organization of DJE Holdings.

Founded in 1998

Chicago, Illinois, USA

501-1000 employees