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Salesforce · 3 weeks ago

Staff Software Engineer, Distributed Data Services (Slack)

California - San Francisco

Full-time

Hybrid

Senior Level, Lead/Staff

$192K/yr - $335K/yr

4+ years exp

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Staff Software Engineer will design and maintain critical services for Slack, ensuring performance, reliability, and scalability in a distributed environment.

Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Design, build, ship and maintain the Edge caching services that serves ~35% of all of Slack's API traffic and is critical to Slack’s core functionality

Collaborate with peers in Engineering to triage bugs and fix sophisticated production issues across the stack related to our services

Write code to automate maintenance and reduce the need for manual intervention

Review code and get your code reviewed, mentor and be mentored by other engineers

Design and build solutions to improve the reliability and resilience of our services

Write, review, or provide feedback on a technical design proposal

Have an operational responsibility in addition to being a software developer. You will participate in the team's on-call rotation, assist with triaging and addressing production issues, and respond to incidents

Qualification

Distributed systemsProduction infrastructureGo programming languageAWSDockerKubernetesCode reviewUnit testingDebuggingTroubleshootingTechnical documentation

Required

A bachelor's degree in Computer Science, Engineering or a related field/ equivalent training, fellowship, or work experience

Experience building large-scale systems professionally for 4+ years and can point to things you've worked on

Experience managing critical production infrastructure, maintaining reliability and uptime, and having a customer first view of operational safety

Experience with reliable, safe distributed systems and an understanding of engineering and product trade-offs, and how to make a case for either

Experience with working on complex issues where the analysis requires an in-depth knowledge of the company and existing architecture

Experience with writing unit tests, code review, design documentation, debugging, and troubleshooting. You've been developing and operating web applications professionally and can talk at length to things you and your teams have built

A curious, inquisitive, and determined mindset to fix things when they break

US Citizen or Green Card holder