CVS Health · 1 month ago
Senior Manager, Information Governance and Privacy
Woonsocket, RI
Full-time
Hybrid
Senior Level
$75K/yr - $183K/yr
7+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Senior Manager, Information Governance and Privacy plays a critical leadership role in managing privacy operations and technology solutions, ensuring compliance with data protection laws and conducting privacy risk assessments.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Lead Technology & Control Operations: Oversee teams managing privacy tools and platforms such as Radar Incident Management, Archer, OneTrust, Tableau, and SharePoint. Drive system enhancements and backlog prioritization to optimize operational workflows
Governance & Risk Management: Collaborate with Legal, IT, Assurance, Compliance, Enterprise Information Security, and Internal Audit to identify privacy risks, ensure adherence to regulatory requirements, and implement remediation strategies
Operational Excellence: Serve as a thought leader on metrics, reporting, and process improvements. Develop and maintain privacy operations processes, including incident response and breach assessments under HIPAA and state laws
Team Development: Manage and mentor team members, fostering a culture of accountability, collaboration, and continuous improvement; set clear performance expectations and conduct regular evaluations
Incident and Breach Response: Lead a team of privacy compliance professionals responsible for handling privacy incidents/investigations, complaints, and providing advisory support to Retail Pharmacy Consumer Wellness business partners; ensure compliance with federal and state privacy laws, including incident reporting and breach documentation; review complex cases to ensure risk assessment, findings, and mitigation measures are appropriately documented
Privacy Compliance: Lead privacy compliance initiatives for retail pharmacy operations, managing a centralized repository of policies, job aids, and best practices to support pharmacy teams; provide guidance and resources to ensure proper handling and reporting of authorized disclosures and privacy incidents; partner with Pharmacy Operations to promote privacy awareness, facilitate cross-training, and implement robust physical, technical, and administrative safeguards across stores
Qualification
Required
7+ years of experience in privacy, information governance, or related fields
Strong knowledge of privacy laws, security standards, and data governance frameworks
4+ years managing privacy tools (e.g., Archer, Radar, OneTrust) and operational reporting
Bachelor's degree required or equivalent years of related experience
Preferred
Proven ability to lead teams; adept at problem solving, decision-making, and collaboration/teamwork
Experience with privacy tools (e.g., Radar) and advanced Excel features
Familiarity with collaboration platforms (SharePoint, Teams, iManage)
Demonstrated success in driving compliance and operational efficiency in complex organizations
Benefits
Affordable medical plan options
A 401(k) plan (including matching company contributions)
An employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase