Cyara · 1 week ago
Senior Enterprise Account Executive
United States
Full-time
Remote
Senior Level, Lead/Staff
$240K/yr - $300K/yr
8+ years expCyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. The Senior Enterprise Account Executive role involves achieving sales quotas, developing strategic account plans, and acting as a trusted advisor to clients to address their business challenges.
Customer ServiceEnterprise SoftwareSaaSSoftware
Hiring Manager
Cindy Phillips
Responsibilities
Hit your quota!
Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning
Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region
Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives. Create demand!
Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives
Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed
Quickly become knowledgeable on the Company’s product with an ability to demonstrate it in alignment with a prospect’s pain points
Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast
Address competitor advantages raised by buyers and successfully sell against competitors
Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities
Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages
Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes
Appropriately leverage discounts and promotions as economic levers during negotiations
Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders
Qualification
Required
8+ years of proven SaaS sales experience
Professional demeanor with a positive attitude, focusing on problem-solving and 'How can I' rather than dwelling on challenges
Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles
Experience selling at the 'C' level
Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization
Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities
Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits
Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction
Self-motivated and proactive with a sense of urgency and a commitment to excellence
Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization
Proficient in CRM tools, ie. Hubspot, Salesforce or other
Preferred
Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies
Benefits
Flexible work environment
Competitive compensation
Work culture that's results-oriented, fast-paced and focused on continuous improvement
Family first, team oriented, and ever positive atmosphere
Company
Cyara
Cyara Customer Experience Assurance Platform. Cloud based 'Outside-in' test automation & monitoring for IVR, digital and omni-channel.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$375MKey Investors
K1 Investment ManagementPeakSpan Capital
2022-01-31Private Equity· $350M
2016-03-30Series A· $25M
Leadership Team
Alok Kulkarni
Chairman, Co-Founder at Cyara
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