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Loeb Electric · 1 month ago

Associate Project Manager - National Accounts

Columbus, OH, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Loeb Electric is a leading electrical distributor in the construction industry, dedicated to innovation and high-quality service. The Associate Project Manager will assist in the planning and execution of customer projects, supporting Project Managers in delivering results and maintaining communication with internal teams and external partners.

ElectronicsLightingWholesale

Responsibilities

Supports Project Managers and Leads in the day-to-day execution of assigned customer programs

Participates in and/or leads assigned customer reviews, scheduled calls, huddles, discussions, and resolves with urgency any project level escalations

Oversee and actively support order entry, material verification, and schedule updates to ensure accuracy and alignments with customer expectations

Proactively identifies potential risks and opportunities, implementing solutions in a timely manner; clearly understands when to seek additional support from Project Manager or management

Collaborates closely with warehouse, logistics, and procurement teams to ensure alignment between forecasted material needs and inventory availability

Reviews open orders, change requests, and vendor communications to ensure data accuracy and compliance with customer requirements

Uses Smartsheet, Excel, and ERP system to manage order lifecycles, document updates, and analyze trends or recurring issues

Tracks and reports project progress, shipping performance, and material accuracy; proactively identify risks such as delays or supply constraints and implement corrective actions

Identifies process improvement opportunities to enhance on-time delivery, accuracy, and customer satisfaction

Partners with Project Managers and Leads to enhance on-time delivery, accuracy, and customer satisfaction

Develops and enforces standardized project management practices across program, driving alignment and accountability

Owns performance outcomes for assigned program, including on-time delivery, budget adherence, and customer satisfaction metrics

Qualification

SmartsheetExcelProject ManagementCAPM CertificationPMP CertificationCustomer ServiceAnalytical SkillsOrganizational SkillsProblem-SolvingInterpersonal Skills

Required

2-year college degree or industry specific experience

Minimum of 2 years Project Coordination, or 3 years direct customer service facing including experience with problem resolution or 1 year project management experience

Experience in distribution, large retail, service organization or manufacturing

Experience in lighting and electrical

Strong organizational and operational skills with high attention to detail

Excellent operational skills to deliver results flawlessly

Strategic thinking and thoughtful problem-solving skills

Applies analytical insights to recommend process, system, and program-level improvements

Strong internal customer relationship orientation

Demonstrates strategic judgment, proactive problem-solving and follow-through on assigned tasks

Demonstrated capability to develop strong interpersonal working relationships

Ability to lead without direct management through influence, setting standards, and coaching peers

Commitment to and demonstration of high ethical standards governing professional behavior and conduct

Proficiency using MS Office, including but not limited to Outlook, Excel, Word, PowerPoint, Smartsheet

Strong proficiency in Smartsheet or Excel (filters, VLOOKUP, SUMIFS, pivot tables)

Ability to work unique schedules based on assigned projects including some work outside core hours

Travel as needed for client meetings and locations; anticipate up to 25% travel

Advanced experience using excel or Smartsheet and functions such as filters, VLOOKUP, SUMIFS, and pivot tables

Experience interacting with integrated multi-function ERP or order processing systems, including data entry, and making intelligent and effective use of available information