Remote OCCC Customer Service Agent_Seasonal jobs in United States
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Rollins, Inc. · 3 weeks ago

Remote OCCC Customer Service Agent_Seasonal

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$16.73/hr - $16.73/hr
date1+ years exp

Rollins, Inc. is seeking talented Seasonal Customer Service Professionals for their remote Orkin Customer Contact Center. The role involves assisting and retaining customers while managing relationships and identifying opportunities for upselling in a fast-paced environment.

CommercialConsumerHome ServicesService Industry

Responsibilities

Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)
Support our field's peak season that starts building around February
During peak season you can expect heavy call volume
Manage the customer relationship to ensure best in class service
Identify opportunities for cross-selling and up-selling
Assist customers by offering remedies to retain business
Use different gamification tools to measure performance

Qualification

Customer service experienceComputer skillsCommunication skillsMicrosoft OfficeEmpathyInterpersonal skillsTime management

Required

High School/GED
1 – 2 years customer service experience within or outside a call center
Completion of a Culture Index assessment
Verification of internet speed
Ability to pass a computer assessment
Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
A workspace with adequate furnishings (e.g., a desk and chair) and lighting
Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem
Excellent interpersonal and communication skills
Strong computer skills in various software and web-based applications
Proficient in Microsoft Office
Comfortable working in a high-volume role
Excellent customer service soft skills such as empathy
Ability to prioritize tasks and manage time efficiently

Benefits

401(k) plan with company match
Employee stock purchase plan

Company

Rollins, Inc.

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At Rollins, our mission is simple: to become the best service company in the world.
dateFounded in 1948
location
Atlanta, Georgia, USA
people-size10001+ employees
web-link
http://www.rollins.com/

Funding

Current Stage
Public Company
Total Funding
$2.06B
2025-11-10Post Ipo Secondary· $200M
2025-02-19Post Ipo Debt· $500M
2023-09-07Post Ipo Secondary· $1.36B

Leadership Team

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Jerry Gahlhoff Jr.
Chief Executive Officer & President
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Renee Pearson
GVP & Chief Technology Officer
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Recent News

MarketScreener
Rollins Shares Gain After Barclays Upgrade
2025-12-05
PR Newswire
Rollins, Inc. Announces Closing of Secondary Public Offering of Common Stock
2025-11-13
MarketScreener
Rollins announces launch of secondary public offering of common stock
2025-11-11
Company data provided by crunchbase