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ValueMomentum · 1 month ago

Incident Manager

Piscataway, NJ

Contract

Onsite

Mid Level

ValueMomentum is the largest standalone IT services company focused on insurance, uniquely positioned to partner with insurance companies. The successful candidate will be responsible for coordinating production issues across all client departments, requiring strong communication and technical skills for effective issue resolution.

Financial ServicesHealth CareInsurTechSoftware

H1B Sponsor Likely

Responsibilities

Initial investigation to validate an issue

Assemble technical team

Communicate with Business and stakeholders

Schedule and facilitate Incident meetings

Coordinate efforts through final resolution

Construct complete and comprehensive documentation

On-call (Stand By) rotation (Not immediate, but after a period of time)

On-site 3-days a week

Qualification

Incident coordinationITIL fundamentalsProject Lifecycle workflowDocumentation skillsEffective communication

Required

Experience with Incident coordination

Working knowledge of MS Office products

Strict attention to detail

Ability to conform to shifting priorities, demands and timelines

Effective verbal, written and interpersonal communication skills

Update and maintain documentation, reports and artifacts

Prepare agendas and coordinate Incident status

Preferred

Understand ITIL fundamentals

Understand the Project Lifecycle workflow

Understand commonly used concepts, practices, and procedures within an IT department

Company

ValueMomentum

Glassdoor3.6

ValueMomentum provides Software & Services to Insurance, Healthcare & Financial Services firms.

Founded in 2000

Piscataway, New Jersey, USA

1001-5000 employees

http://www.valuemomentum.com

H1B Sponsorship

ValueMomentum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (168)

2023 (141)

2022 (183)

2021 (230)

2020 (160)

Funding

Current Stage

Late Stage

Leadership Team

Gopi Mani Raju RAJ Samanthapudi

Founder and Executive Chairman

Recent News

PR Newswire

ValueMomentum Launches New Brand Identity to Reflect Next Era of Growth

2025-09-17

PR Newswire

Farm Bureau Insurance Company of Idaho Enables Business Agility With Successful Guidewire Cloud Platform Migration

2025-06-04

PR Newswire

ValueMomentum Announces Uma Gogineni President, Technology Solution Centers

2025-05-17

Company data provided by crunchbase