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CVS Health · 3 weeks ago

Manager, Financial Operations (IC) - Rebate Engagement

Chicago, IL

Full-time

Hybrid

Senior Level

$60K/yr - $146K/yr

5+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Manager of Financial Operations will oversee client contractual obligations related to rebate reporting, payment, and reconciliation, collaborating with both internal and external stakeholders to ensure high-quality outcomes.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Partner with internal cross-functional areas such as Sales, Finance, Trade and Reporting to ensure all client requirements are met and supported

Review and analysis of reporting to identify trends and opportunities, plus quality inspection prior to client delivery

Solve for opportunities identified through trend analysis – process improvement / strategic projects

Independently manage client issues and projects with little involvement from leadership

Triage of Finance specific Account Team requests

Support multiple complex client escalations and projects– requiring “outside of the box” solutions and ideas

Conduct “lessons learned” and feedback meetings post resolution of issues to improve processes for the future, including FOX and CSX support

Create and maintain issue and project tracking support tools as needed (Milestone Report/CRAID/Agendas/etc.)

Partner with cross-functional partners to align on client and project expectations

Escalate appropriately when support is needed or risk is identified, linear and/or cross-functional escalation

Send weekly meeting agenda and meeting notes 24hrs prior and after meeting takes place

Regular summary updates to Finance leadership

Qualification

PBM experienceFinancial operationsProject managementAdvanced ExcelSalesforceClient-facing experienceAnalytical skillsCommunication skillsRelationship buildingCritical thinking

Required

5+ years of professional experience in PBM/healthcare operational and/or financial role(s)

2+ years of experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting

Adept in Microsoft Office, particularly Excel

Bachelor's Degree Or Equivalent Experience Required

Preferred

Prior experience in client-facing role

Prior experience in PBM rebates

Demonstrated project management experience

Advanced Microsoft Excel skillset including pivot-tables, advanced formulas, and maneuvering data sets

Prior Salesforce use

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility