Maesa · 1 month ago
Manager- Collaborative Planning, Forecast, Replenishment – Walmart and Target
Maesa is a next gen beauty company transforming the industry by incubating and growing innovative brands. The Customer CPFR Manager will be responsible for forecasting replenishment, managing inventory workflows, and maintaining strong relationships with retailers like Walmart and Target, while overseeing customer service operations.
CosmeticsManufacturing
Responsibilities
Streamline processes to ensure smooth operations between customer service and inventory management, ensuring optimal stock levels and prompt delivery
Identify current and future risks to in-stock levels based on constraints
Recommend opportunities to protect on shelf availability and sales
Generate Walmart SSOs
Work closely with supply chain, and logistics teams to resolve product availability issues, manage stock levels, and address order fulfillment challenges
Be the expert in Walmart and Target; being able to brief the team on any changes to partner requirements
Oversee the coordination of inventory-related issues for customer orders, ensuring timely and accurate fulfillment and delivery of products
Use Walmart/ Target portals to optimize and analyze by item data and incorporate the latest sales trends and promotional impact to the forecasts
Track and report on key performance indicators (KPIs) related to inventory accuracy, order fulfillment, and customer satisfaction, providing regular updates to management
Review, modify, and track necessary customer weekly purchase orders/ fulfillment along with financial reporting
Handle escalated customer inquiries related to inventory discrepancies, constraints, or delayed shipments, providing effective solutions and maintaining customer satisfaction
Leverage a strong professional network to enhance operational performance and collaborate with external partners, suppliers, and retailers
Qualification
Required
6+ years of experience in forecasting and customer service at a large retailer (e.g., Walmart, Target)
Experience working directly with Walmart demand planner/ replenishment manager is required
Understanding of Walmart business cadence and cycle is required
Experience within Retail Link, Scintilla/ Luminate, Nova, Aspen is required
Strong understanding and ability to complete bottoms up forecasting
Fundamental understanding of demand planning and forecasting processes
Proven experience in managing inventory and ensuring seamless order fulfillment
Strong leadership skills with the ability to manage multiple projects and ensure operational excellence
Excellent communication and interpersonal skills, with the ability to work across teams and with external partners
Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment
Must be an advanced user of MS Office Excel
A well-established network in customer service
Preferred
Experience in other systems including NetSuite, Anaplan are highly preferred but not required
Beauty/personal care industry experience strongly preferred
Benefits
Health insurance coverage
Wellness programs
Life and disability insurance
Retirement savings plans
Generous paid time off
Hybrid office setup
Paid leave options
Company
Maesa
The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible.
H1B Sponsorship
Maesa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (5)
2022 (2)
2021 (4)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Tikehau CapitalAndera Partners
2019-03-28Acquired
2015-06-01Debt Financing
2014-10-14Series Unknown
Recent News
2025-09-17
2025-08-13
Company data provided by crunchbase