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Bashas' · 3 weeks ago

016 - Bashas' Customer Service Team Lead - McDonald & Granite Reef

Scottsdale, AZ, United States

Full-time, Part-time

Onsite

New Grad, Entry Level

Bashas' is a grocery store chain, and they are seeking a Customer Service Team Lead. The role involves assisting in management duties, directing front-end operations, and ensuring an excellent shopping experience for customers.

RetailWholesale

Responsibilities

Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you

Creating a store environment members want to work in, and customers want to shop in

Operating a cash register and manning the store’s customer service counter

Directing all operations on the front end of the grocery store

Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service

Observing and enforcing all store rules and company policies

Helping to select and train new team members

Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team

Ensuring compliance with all heath department and weights and measures department policies and requirements

Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays)

Ensuring company safety guidelines are being followed by all team members

All other related duties as assigned

Qualification

Customer serviceCash register operationTeam leadershipTraining new team membersCompliance enforcement

Required

Must be 18 years of age

Must be 21 years of age for any position that serves alcohol

Ability to safely work in a fast-paced environment

Excellent customer service skills

Experience in operating a cash register

Ability to direct operations on the front end of the grocery store

Experience in selecting and training new team members

Ability to observe and enforce store rules and company policies

Ability to ensure compliance with all health department and weights and measures department policies and requirements

Ability to order and merchandise the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays)

Ability to ensure company safety guidelines are being followed by all team members

Ability to serve as a leader and role model for the team

Ability to evaluate performance and coach team members

Benefits

Competitive compensation, paid weekly

Retirement Benefits

Medical, dental, and vision insurance for yourself and eligible dependents

Tuition Reimbursement for qualified courses

Scholarship opportunities for continued education

Store discount programs (10% off household groceries)

Fun work environment where you have the opportunity to nourish your community

Company

Bashas'

Bashas’ – the family-owned grocer that operates Food City, AJ’s Fine Foods, Eddie’s Country Store, and both Bashas’ and Bashas’ Dine supermarkets – is an Arizona-based company founded by brothers Ike and Eddie Bashas, Sr.

Founded in 1932