Havtech · 1 day ago
Controls Services Account Manager
Columbia, MD
Full-time
Hybrid
Senior Level
5+ years expHavtech is a company focused on building automation and smart-building technology. They are seeking a Controls Services Account Manager to drive revenue growth through developing and managing customer relationships, focusing on consultative selling and advanced automation solutions.
ElectronicsHardwareHeating Ventilation and Air Conditioning (HVAC)Information TechnologyManufacturingReal Estate
Responsibilities
Consultative Sales & Smart-Building Solutions
Lead consultative engagements to diagnose customer needs, operational pain points, and long-term building performance goals
Educate customers on the benefits of remote monitoring platforms, cloud-based analytics, AI-enabled building optimization, and automated fault detection/diagnostics (FDD)
Develop ROI-driven proposals that highlight performance improvements, energy savings, and operational efficiencies enabled by AI and remote access tools
Guide customers through digital transformation journeys—from legacy systems to modern, connected, intelligent building ecosystems
Develop and execute strategic sales plans to expand market presence with end users, building owners, property managers, and targeted prospects
Pursue system upgrades, retrofits, and migrations from existing AND competitor platforms
Generate new business through proactive outreach and relationship-building activities
Present and sell complete building automation system solutions and service offerings
Promote and sell service agreements, including: Remote support and diagnostics, Cloud-based monitoring subscriptions, AI-driven performance analytics, Traditional preventive maintenance programs, On-site staffing / outsourcing solutions
Manage and grow an assigned portfolio of accounts, ensuring excellent service delivery and long-term customer satisfaction
Collaborate with internal teams to ensure proposed service and technology offerings align with all Havtech offerings to ensure customer needs and technical requirements are satisfied. Example: Turn-key HVAC retrofits and/or mechanical service solutions are included in our comprehensive offerings
Identify continuous improvement opportunities throughout the building lifecycle, including HVAC and automation upgrades, expanded remote monitoring, and AI-enhanced control strategies
Serve as the trusted strategic advisor to customers seeking improved performance, reduced energy consumption, and better insight into building operations
Work closely with engineering, operations, project management, and executive leadership to deliver fully aligned solutions
Provide competitive intelligence and customer feedback to inform product strategy and pricing
Assist in forecasting, pipeline reporting, and strategic planning initiatives
Qualification
Required
5+ years of experience in building automation, HVAC controls, smart-building technology, or related technical industries
Proven success in consultative, solution-oriented selling, ideally involving remote monitoring, digital services, or AI-driven platforms
Strong understanding of BAS, control theory, energy management, and emerging intelligent building technologies
Ability to interpret building plans, specifications, and technical requirements
Excellent communication, presentation, and relationship-building skills
Self-motivated and organized with the ability to manage complex sales cycles
Valid driver's license and ability to travel regionally as required
Preferred
Experience selling remote monitoring platforms, cloud analytics, or AI-based building optimization products
Familiarity with major BAS platforms (e.g., Tridium/Niagara, Honeywell, Alerton, Johnson Controls, Siemens)
Ability to articulate the value of FDD, machine learning, and predictive maintenance technologies to non-technical and technical audiences
Experience working with building owners, facility managers, mechanical contractors, or energy services organizations
Benefits
Competitive compensation, commission, and benefits package.
Company
Havtech
Havtech is an engineering company offering hvac equipment and building automation system.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dale McCormick, CPA, CGMA
Chief Financial Officer
Falon Lewis
HR Business Partner
Company data provided by crunchbase