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Gibson Dunn · 3 weeks ago

Senior Manager, Practice Insights & Operations Transformation

Los Angeles, CA

Full-time

Hybrid

Senior Level

$185K/yr - $225K/yr

5+ years exp

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. The Senior Manager, Practice Insights & Operations Transformation will lead strategic business transformation initiatives that enhance practice management and operational excellence across the firm, acting as an internal consultant and trusted advisor to the practice management team.

Law Practice

Comp. & Benefits

Responsibilities

Partner with practice management leadership and internal stakeholders to solve business challenges, refine organizational processes, and advance the strategic and operational priorities

Partner with practice management to lead transformation initiatives from strategy through execution

Collaborate with the Chief Legal Operations Officer and firm leadership to define, develop, and drive the transformation roadmap—ensuring clear objectives, milestones, and outcomes that align change efforts with strategic goals and competitive positioning

Support the Chief Legal Operations Officer and practice management leadership in optimizing organizational structures, resource allocation, and efforts to modernize business and legal operations and processes

Design and implement frameworks to track performance and measure the impact of transformation initiatives

Support practice leaders in annual strategic planning and special projects related to operations

Conduct analysis to identify growth opportunities and anticipate potential risks, providing actionable insights to firm and practice leaders

Partner with practice managers to implement strategic initiatives and support the execution of change management priorities

Serve as a trusted advisor and thought partner to the Chief Legal Operations Officer, ensuring alignment across priorities and providing insights to help inform decision-making

Build strong relationships with practice leaders, attorneys, and other internal stakeholders to promote cross-functional and cross-office collaboration

Serve as a central point of coordination for key initiatives, facilitating the successful adoption of new processes and cultural changes across the firm

Identify opportunities for innovation and process improvement to enhance the efficiency and effectiveness of business and legal operations

Monitor industry trends and continuously build knowledge of the broader legal market to inform transformation roadmaps and deliver insights that keep the firm aligned with evolving client and market demands

Qualification

Business transformationData analysisProject managementLegal operationsPractice managementCommunication skillsInterpersonal skillsCritical thinkingOrganizational skillsCreative thinking

Required

Commitment to confidentiality, professionalism, and Gibson Dunn's values of excellence, collaboration, and innovation

Ability to handle confidential and sensitive information with the appropriate discretion

Exceptional communication, facilitation, and interpersonal skills, with the ability to collaborate effectively across levels and functions

Exhibit high degree of initiative and critical-thinking skills in exercising independent judgment and making decisions in managing multiple priorities in a fast-paced, deadline-driven, detail-oriented work environment

Creative thinker who is open to considering multiple approaches to issues and collaborating with other leaders to develop and execute plans

Demonstrated ability to manage multiple complex projects and competing priorities in a dynamic, fast-paced environment

Excellent organizational skills, including the ability to work concurrently on a variety of projects with changing priorities with meticulous attention to detail

Highly motivated, strategic focus and ability to understand and support Firm goals, services, culture and strategy in order to present self and the Firm in a positive, professional manner

Understands and stays up to date on current legal market trends, news, and innovations

Ability to work independently to solve problems relating to both technical issues and situations involving the coordination of, and collaboration with, attorneys, non-attorney staff and various administrative departments

Minimum 5-7 years' experience at a law firm and/ or professional services organization in similar role

Proven track record in project management, practice management, business development, or legal operations

bachelor's degree required