Bowery Residents' Committee · 1 month ago
Front Door Community Technician - Jack Ryan Residence
Bowery Residents' Committee is dedicated to helping New Yorkers experiencing homelessness. The Front Door Community Technician role involves monitoring access to the Jack Ryan Residence, assisting clients in accessing services, and providing emergency response as needed.
CivicTech
Responsibilities
Duties include monitoring and controlling access to the building's entrance, creating client identification cards, monitoring site activity through the use of the digital camera system, and providing emergency response and crisis intervention as necessary
Meet and greet all individuals entering the premises, determine what program or services each individual needs to access at the site, and direct each individual to the appropriate location; this responsibility includes assisting clients in accessing necessary services
As necessary, will de-escalate situations in which individuals exhibit frustration or anger
Also serves as the primary point of contact for emergency responders, such as the fire department and EMS
Related duties as assigned
Qualification
Required
High School diploma or GED
Basic Computer literacy
Good oral and written communications skills
Security guard license
Willingness and ability to pass tests to acquire CPR and Fire Safety Credentials
Preferred
Experience working with MICA/homeless population
Bilingual
NYC Fire Safety Coordinator Certification
CPR Certification
Vaccination
Benefits
Employees are eligible for health insurance and paid sick time benefits immediately upon starting work.
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.