Chubb · 4 weeks ago
Payment Lead Business Analyst, NA & LATAM
436 Walnut Street, Philadelphia, PA, 19106, US
Full-time
Onsite
Mid LevelChubb is a global insurance company seeking a Payment Lead Business Analyst to support the roll-out and change of their strategic payment platforms in North America and Latin America. The role involves producing business requirements, evaluating processes, and collaborating with IT and Treasury teams throughout the project lifecycle.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
This role's primary responsibility is the ability to receive from and pay customers is a business critical capability, and there is an ever changing landscape of payment options consumers can select from. This role is a key part of the overall team that ensures Chubb has the right payment capabilities in place, or planned, to collect the premium underwritten and pay insureds and service providers
Produce comprehensive Project Business Requirements Documentation, coordinate reviews, and secure sign-off from all relevant stakeholders
Develop and maintain a requirements traceability matrix throughout the project lifecycle, ensuring that design and testing cover all requirements
Create and manage EPIC requirements in JIRA, including Use Cases when necessary. Facilitate review sessions and obtain necessary approvals
Evaluate current business processes, anticipate future requirements, and identify areas for improvement. Present findings and suggestions to leads and project team
Collaboration with technical teams during the design, build, and system testing phases. Provide ongoing support for any queries related to requirements
Contribute to and review technical documentation deliverables, ensuring alignment with business requirements and project goals
Provide insights into both business and systems implementation plans to ensure successful execution of the projects
Conduct impact analysis for any Change Requests raised by stakeholders, ensuring all relevant documents are updated accordingly
Participate as a key support resource in User Acceptance Testing (UAT), ensuring the final product meets business requirements
Assist in effective project closure procedures, including completing a Post Implementation Review and managing any outstanding actions and identified Change Requests in accordance with Treasury Project Procedures
Support BAU TTP Enquiries by reviewing requests from the business and sharing with the Global BA prior to submitting to the TTP IT teams. This includes new banking requirements and mandatory data modifications
Qualification
Required
Ability to produce comprehensive Project Business Requirements Documentation
Experience in coordinating reviews and securing sign-off from stakeholders
Ability to develop and maintain a requirements traceability matrix throughout the project lifecycle
Experience in creating and managing EPIC requirements in JIRA
Ability to evaluate current business processes and identify areas for improvement
Experience in collaborating with technical teams during design, build, and system testing phases
Ability to contribute to and review technical documentation deliverables
Experience in conducting impact analysis for Change Requests
Participation as a key support resource in User Acceptance Testing (UAT)
Ability to assist in effective project closure procedures, including completing a Post Implementation Review
Experience in supporting BAU TTP Enquiries and reviewing requests from the business
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
Founded in 1985
10001+ employees
H1B Sponsorship
Chubb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
2026-01-08
2025-12-30
Company data provided by crunchbase