Penn Medicine, University of Pennsylvania Health System · 1 month ago
PRN Unit Clerk - Penn Presbyterian Cardiac Surgery and Cardiology – Cupp 3 East
Philadelphia, PA
Part-time
Onsite
New Grad, Entry LevelPenn Medicine is dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. The Unit Clerk plays a vital role in delivering quality care by managing clerical operations, communicating with healthcare team members, and ensuring patient data is accurately collected and reported.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Answers telephones, takes and relays messages promptly, and answers inquiries
Telephone Etiquette: Answering phone calls - introduce self, identify department, address time of day, ask How may I help you? Telephone transfer – explain the reason for the transfer, ask permission, provide information before transferring, make sure someone is on the line before you disconnect
Taking a message – give urgent message to appropriate person, inform caller of the availability of the person he wants to talk with before asking for name
Greets patients and visitors, gives directions, and answers questions
Communicates with nursing staff and hospital staff about patients’ needs and whereabouts
Ensures that patient consents and Advance Directive paperwork is in order
Support Medication Reconciliation Process through appropriate chart forms and electronic auditing (unit appropriate)
Answers the patient call bell system and promptly communicates the patients’ needs to the appropriate healthcare team member
Facilitates access for security door/intercom system on locked nursing units as indicated—respectfully answers intercom request for entry onto the unit and follows through with security measures defined by nursing unit guidelines (unit appropriate)
Reports security door malfunctioning to the charge nurse, security and maintenance as indicated
Assists nurses, physicians and other health care providers in emergency situations by arranging for emergency studies, placing routine, CODE and STAT telephone pages. Arranges for patient transport as needed
Sorts and delivers patient flowers, mail, and packages according to unit needs
Calls for equipment and supplies as needed by the patient and arranges for return of equipment after use
Places calls, electronic info-grams and/or completes supportive paperwork to supportive serve departments regarding minor problems
Communicates with ancillary and support services to ensure adequacy of office related equipment and forms. This includes all computer related equipment and supplies
Notifies Nurse Manager of problems of a more serious nature
Submits completed paperwork for Nurse Manager’s signature
Communicates patient arrival on unit, impending transfers, or discharges by entering the appropriate information into the computer system
Enters discharge information and appropriate admission and discharge code in the hospital electronic information system as soon as the patient either arrives on the unit or leaves the unit
Maintains the Admission, Discharge, and Transfer Logbook
Maintains patient medical record in appropriate order, identifies each sheet with patient identification and things medical record when necessary
Files and charts laboratory, radiology and other patient information forms in appropriate sections of each patient chart
Checks charts for sufficient supply of imprinted forms
Gathers all components of patient chart, including bedside chart from wall desks; assembles in proper discharge order; and ensures each page of the chart is properly labeled when patient is discharged
Prepares necessary patient chart copies for discharge to new level of care— Rehabilitation, Psychiatry and/or Hospice
Prepares patient chart for all transitions in care: for tests, new patient care units, etc
Prepares the Transition Pass as directed
Facilitates patient progression through regular updates with the charge nurse and clinical staff
Maintains discharge log for Medical Records
Maintains and updates patient identification bracelets as needed and ensures patient identification bar code stickers are accurate
Keeps requisition locations filled and ensures sufficient supplies are available at the nurses’ station
Monitors stationery and paper products levels; initiates order for supplies as directed by the Nurse Manager; maintains locations of forms in compliance with established guidelines
Maintains work area and mobile workstations in orderly fashion
Assists Nurse Manager in data collection for departmental projects/research when appropriate
Provides suggestions at staff meetings and other forums regarding changes in unit practices that provide for improved delivery of patient service
Accepts reassignment to other units as directed by Nurse Manager, Charge Nurse, or NAC
Sensitive and responsive to patient, family, and customer satisfaction issues by demonstrating courtesy and respect for patients, family visitors, hospital staff and employees
Supports and contributes to the unit’s patient satisfaction goals
Communicates pertinent observations to appropriate members of the health care team in a timely fashion
Works in collaboration with all members of the healthcare team
Provides direction to the medical teams for completing the death certificate. Secures the certificate according to guidelines
Supports the process of notification to Gift of Life
Carries out unit specific duties and other duties as directed by the nurse manager
Actions demonstrate an understanding of appropriate safety and infection control techniques and hospital policy
Communicates with ancillary and support services to ensure adequacy of office related equipment and forms. This includes all computer related equipment and supplies
Works as needed with Dietary, Pastoral care, Biomed, Guest Services, and IT
Qualification
Required
H.S. Diploma/GED
Preferred
Post high school education, which includes computer courses and medical terminology
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
Founded in 1765
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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