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Jockey International, Inc. · 2 days ago

Functional Analyst, OTC D365

Kenosha, WI

Full-time

Onsite

Senior Level

5+ years exp

Jockey International, Inc. is a family-owned company recognized for delivering feel-good comfort through premium apparel. The Functional Analyst, OTC D365 will be responsible for the D365 Order-to-Cash and EDI processes design, implementation, future enhancements, projects, and support.

ApparelE-CommerceFashionLeisureLifestyleRetail

H1B Sponsor Likely

Hiring Manager

Aaron Shanahan

Responsibilities

Serve as a Functional Subject Matter Expert (SME) within all aspects of Dynamics including system configuration, user requirements, and system upgrades

Be a functional ERP owner of all OTC and EDI processes and act as the liaison to the business team members

As a Dynamics 365 OTC and EDI FUNCTIONAL owner, you will be part of team that helps discover and define the problem statements, evaluates the solution options, and makes recommendations

You will create detailed design, and process artifacts, including specifications, and implement per the plan

Coordinates all testing process with business team for test cases

You will also support training and knowledge transfer with the objective of providing value-adding solutions that enable our team to meet the changing needs of the global landscape

Collaborate with business team members to assist in development of new solutions which solve business challenges

Functional skills to manage requirement gathering and detailing, fitment analysis, functional design, integration functional testing, manage/support user acceptance testing, Training, and hyper care support

Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements

Leads review of all business cases for new features for new Microsoft releases and for internal new requests

Leads regression testing for new code releases for all things OTC related

Work with EDI VAN (SPS) on new Trading Partner implementation and Troubleshoot EDI data issues, mapping, and business processes

Liaison with business users for new requests, evaluation, and owner of processes related to Customer Service and EDI teams

Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem

Assists in the appropriate completion of all project management, change and quality control documentation using department standards

Documenting and cross-training team members for support continuity

Propose modifications and enhancements to improve functionality or address any issues that arise

Identify, evaluate, document and help to mitigate risks

Other job duties as assigned

Qualification

D365 F&O OTCSales Order ManagementEDISPS DMEDIAnalytical skillsCollaboration skillsCommunication skillsProblem-solving

Required

At least 5 years of experience in D365 F&O OTC implementation & support. Emphasis on Sales Order Management, EDI, Accounts Receivable, Reporting and Analytics

Experience and strong knowledge with SPS DMEDI in a D365 environment

Strong collaboration skills with the ability to work across Sales, Finance, IT, Supply Chain, and external partners, ensuring alignment and smooth execution of OTC processes

Proven ability to handle ambiguity and resolve cross-functional conflicts, especially in fast-paced OTC environments involving Sales, Finance, and Customer Service

Demonstrated initiative and ability to anticipate challenges in the order-to-cash process, drive timely resolutions, and continuously improve system performance and user experience

Working independently and in teams

Excellent Analytical and Communication skills

Compliance to published corporate standards

Ability to work effectively in a fast-paced, team environment

Preferred

Knowledge of Manhattan, SPS DMEDI, and Boomi Integration

Benefits

Medical/Dental/Life/Vision

401(k)

Educational support

Paid Volunteerism program

Fitness club discounts

Onsite health & wellness programs

Generous employee discounts

A business casual work environment

A challenging work environment

Exciting career growth opportunities

Company

Jockey International, Inc.

Glassdoor3.5

At Jockey, caring and providing comfort is our responsibility. It drives everything we do. It drives us to listen, innovate and improve.

Founded in 1876

Kenosha, Wisconsin, USA

1001-5000 employees

http://www.jockey.com

H1B Sponsorship

Jockey International, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)