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View Point Health · 3 weeks ago

Developmental Disabilities (IDD) Community Services Program Manager - Convington, GA

Covington, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

View Point Health is an organization focused on providing services for individuals with Intellectual/Developmental Disabilities. The Developmental Disabilities Residential Program Manager will manage operations, supervise staff, and ensure compliance with licensing standards while providing support and training to staff and residents in the Community Living Arrangements.

Health CareNon ProfitOutpatient CarePersonal HealthRehabilitation

Responsibilities

Contributes to View Point Health’s mission, vision, and program philosophies by way of work product and professional behavior with both internal and external consumers

Adheres to licensure requirements and regulations as set forth by regulatory agencies

Participate actively in agency quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning. (DDP role)

Demonstrates an awareness, appreciation and respect for diverse cultures and individual differences between clients and fellow employees

Adheres to all current federal & state laws, as well as View Point Health’s Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA)

Ensure that all Residential Licensing and Contract Standards, other standards and View Point Health’s policies and procedures are implemented

Reports immediately any suspected incidents of abuse or neglect to his/her immediate supervisor and the Corporate Compliance Office

Establish relationships and communicates with residents, support workers, family members, and staff

Identifies and seeks resolution for potential problems arising with staff or other parties involved

Attending staff / agency meetings

Attends training, conferences, workshops, seminars as needed to remain current with DD practices

Reports to the Assistant Director of Developmental Disability Services regarding support services, personnel and fiscal issues, etc

Assists the Assistant Director of Developmental Disability Services in short and long-term planning for the program

Responds to emergency and crisis situations

Assists with ensuring program policies and procedures are up to date and available for staff review

Complete and document facility inspections and generate work orders for repairs when necessary

Prepares for any off-site travel activities (i.e. needed items, menus/food, etc.)

Provides leadership and direction to supervisors and direct care professionals. Acts as a role model and mentor

Listen to staff concerns and work with them to resolve

Assists with staff recruitment and hiring

Facilitate orientation and initial training of new staff

Provides ongoing training through on-the-job training and curriculum-based training

Oversees work schedules for staff to ensure adequate supervision of residents

Assists in the review of staff time sheets and vacation requests

Assists with completing staff performance evaluations, employee corrective actions, performance plans and terminations

Participates in intake staffing

Develops Recreation Calendar as applicable for the program

Reviews and approves Incident Reports and provides feedback to staff when necessary

Attend program activities held off site as necessary

Assists with community service projects

Intervenes in crisis situations involving residents when necessary

Arrange transportation for residents as necessary

Attend court hearings when necessary

Overseeing the services and support provided to participants for general guidance to the provider agency in areas of compliance and quality improvement

Ensure that the support provided is within the scope of the agency’s service enrollment and experience to ensure effective delivery

Assuring that the services address the participant’s needs and adhere to the application of person-centered values, choice and participant’s rights

Providing, arranging or overseeing curricula used in staff training and directed to service delivery in the context of the individual’s goal(s) and objectives

Recommend other needed services/supports or changes to the delivery model using a continuous quality improvement approach

Providing consultation to the provider agency in ISP implementation strategies that are specific, measurable, achievable, relevant, realistic and time limited in order to meet the needs and personal goal(s) of the participant

Assess areas of risks either individually or overall risks to individuals supported through agency practice, policy or lack of policy or procedures/protocols. Providing risk mitigation strategies to the provider agency

Reviewing that functional assessments are in place to support formulation of the participant’s plan for delivery of all waiver services that include: The Health Risk Screening Tool, The Supports Intensity Scale, Functional Behavioral Evaluation, Others (E.g., Nursing, OT, PT etc.) as needed or required

Oversee high intensity services if applicable that address health and safety risks for the participants that include: The implementation and effectiveness of Behavior Support Plans, The implementation and effectiveness of the Participant’s Crisis Plan; and Identifying ongoing supports as needed (medical and /or behavioral) in collaboration with agency staff, staff of other agencies providing support to the participants mutually served or other members of the healthcare team

Qualification

Bachelor's degreeSupervisory experienceDevelopmental Disabilities experienceMicrosoft ApplicationsStaff trainingCrisis interventionCommunication skillsProblem-solving skillsLeadership skills

Required

Bachelor's degree in a related field from an accredited college or university and two (2) years of job-related experience; or Two (2) years of experience at the lower level Social Svcs Prgm Coord 1 (SSP030) or equivalent position

Must be able to lift 20 pounds

Requires long periods of sitting/standing

Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy

Candidates for selection must pass a criminal background check (including fingerprinting)

Must pass a pre-employment drug screen and subject to random drug screens