Apply on Employer Site

The Salvation Army · 3 weeks ago

Quality Assurance and Training Coordinator (DDS)

Queens, NY

Full-time

Onsite

Senior Level

5+ years exp

The Salvation Army is seeking a Quality Assurance and Training Coordinator for their DDS network. The role involves developing quality assurance programs, conducting audits, and implementing training for staff to ensure compliance with regulations and enhance service quality.

CharityNon ProfitRehabilitation

Responsibilities

Attend meetings/training given by OPWDD

Chairing and Coordinating the Incident Review Committee

Devise a quality assurance program and audit procedure for the DDS network

Devise and/or create a uniform standard for forms and procedures across the DDS network

Devise and implement a routine and scheduled training program for all employees within the DDS network in CPR, First Aide, SCIP-R and any other training deemed necessary by OPWDD

Devise and conduct a New Employee Training Class for all New DDS Staff

Conduct scheduled audits of each ICF, IRA and Family Care home in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws

Conduct unscheduled inspections of each ICF and IRA and Family Care homes in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws

Filing all incidents into the WSIR System

Ensures that the facility maintains an effective incident management program that results in continuous decrease in incidence of unusual incidents including injuries sustained by persons served and confirmed allegations of abuse, neglect or exploitation

Ensures that all Incident Reports are filed as required by the funder and The Salvation Army and corrective

Qualification

Quality assurance programStaff supervisionCertified investigatorCPR certificationFirst Aid certificationCustomer service experienceOrganizational skillsInterpersonal skills