Aircall · 7 hours ago
AI Engineer
Seattle, WA
Full-time
Hybrid
Entry, Mid Level
$140K/yr - $220K/yr
1+ years expAircall is a unicorn AI-powered customer communications platform that is redefining customer communication through innovative technology. As an AI Engineer, you will design, develop, and optimize scalable cloud-based solutions while collaborating with cross-functional teams to deliver high-quality software that enhances customer value.
AnalyticsCall CenterCloud Data ServicesCRMEnterprise ApplicationsSaaSSoftwareTelecommunicationsVoIP
Responsibilities
Own key responsibilities in the design, architecture, and end-to-end delivery of AI-driven modules
Propose innovative solutions by staying ahead of AI landscape trends and emerging technologies
Participate in requirements analysis to help with providing the right technical and business solutions for our customers
Have key responsibilities within the design, architecture, and end-to-end delivery of your development
Write clean scalable code and test and deploy applications and systems
Revise, update, refactor, and debug code
Participate in code reviews to ensure code quality and share knowledge
Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
Involvement in product and platform performance optimization and live site monitoring
Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
Security is at the forefront of your mind in everything that you do
Qualification
Required
AI experience is a must for this position: Strong knowledge of LLMs and hands-on experience building with them - including usage, prompting and model integration
Proven understanding and direct experience with Agentic AI systems, including designing, developing, and deploying AI Agents and MCP prototype/servers
Familiarity with AI frameworks (e.g., LangChain, LlamaIndex, AutoGen) and modern AI architectures such as RAG, vector databases, reranking, and performance optimization
At least 1 year of experience in back-end development using Python, TypeScript/Node.js, or Java, with a focus on security, scalability, availability, and performance
Full-stack development experience is a strong plus
Preferred
Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
Benefits
Medical, dental, and vision insurance is 100% covered
401k plan with company matching!
Unlimited PTO — take the time you need to come to work feeling great!
Wellness, internet, and childcare reimbursements
Generous parental leave policy
Company
Aircall
Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools.
501-1000 employees
H1B Sponsorship
Aircall has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$225.55MKey Investors
HubSpot VenturesGoldman Sachs Asset ManagementDTCP
2022-02-23Series Unknown
2021-06-23Series D· $120M
2020-05-27Series C· $65M
Leadership Team
Scott Chancellor
Chief Executive Officer
Pierre-Baptiste Béchu
VP of Communications Platform
Recent News
2025-12-05
2025-12-04
Company data provided by crunchbase